{"id":12379,"external_id":"plugin_asdk_app_6ac8bb3c8a748191aee65fa943381bc4","name":"assistantlabs","display_name":"AssistantLabs Business Agent","developer":"AssistantLabs","category":"Business & Operations","listing_language":"en","listing_language_details":{"method":"cld-0.13.0/listing-v1","reliable":true,"detected_at":"2026-11-11T12:07:11Z","input_sha256":"4b915bac4ccddd8dffec3ec542ec1c89a061a2dc5cab27869dd22fa25a0eee5d","source_fields":["release.description","release.interface.short_description","release.interface.long_description"]},"version":"1.1.1","skill_count":3,"first_seen_at":"2026-11-11T12:00:29.218Z","last_seen_at":"2026-11-11T12:00:29.218Z","last_changed_at":"2026-11-11T12:00:29.218Z","install_count":null,"search_matches":[],"research_summary":null,"research_reviewed_at":null,"metadata":{"canonical_app_id":"asdk_app_6ac8bb3c8a748191aee65fa943381bc4","connector_id":"asdk_app_6ac8bb3c8a748191aee65fa943381bc4","created_at":"2026-10-10T18:49:31.054412Z","discoverability":"LISTED","id":"plugin_asdk_app_6ac8bb3c8a748191aee65fa943381bc4","is_template":false,"is_template_instance":false,"name":"assistantlabs","release":{"app_ids":["asdk_app_6ac8bb3c8a748191aee65fa943381bc4"],"app_manifest":{"apps":{"assistantlabs":{"id":"asdk_app_6ac8bb3c8a748191aee65fa943381bc4","required":true}}},"app_templates":[],"description":"Customer conversations, CRM, leads, bookings, help desk and social posts for small and medium businesses that use AssistantLabs.","display_name":"AssistantLabs Business Agent","id":"pluginrel_3ad5f1de53488191b134875ecd172377","interface":{"brand_color":"#5B3FD9","capabilities":["Read and reply to customer conversations","Look up customers and companies","Add and update leads","Check availability and book appointments","Write and publish social posts","Update AI agent instructions and knowledge"],"category":"Business & Operations","composer_icon_dark_url":null,"composer_icon_url":"https://files.openai.com/content?id=file_00000000f00481f4b0157238a84f7f17","default_prompt":"Brief me: who is waiting for a reply and what is coming up?","default_prompts":["Brief me: who is waiting for a reply and what is coming up?","Which customers asked about prices this week?","Tell my customer-service agent that from now on, deliveries take 3 business days"],"developer_name":"AssistantLabs","logo_url":"https://files.openai.com/content?id=file_00000000882881f4bc2a0010b59f6cfe","logo_url_dark":null,"long_description":"AssistantLabs connects ChatGPT to your AssistantLabs workspace, where small and medium businesses manage customer conversations, leads, bookings, tasks and social posts, and where an AI agent answers customers on their messaging channels.\n\nWhat you can do:\n• Conversations: see who is waiting for a reply, search what customers said, label a conversation, and reply to a customer\n• Contacts: look up customers and companies, add a contact, and update a contact's details\n• Leads: see the leads board, add and move leads, and log what happened with each one\n• Bookings: check free slots, list appointments, and book, confirm, cancel or complete them\n• Social posts: write, edit and publish posts, and see how they performed\n• AI agent: add instructions, change its tone, and update its FAQ, links, catalog, guidelines and business details\n• Help desk: read, assign, note and resolve tickets\n• Tasks: view, create and update tasks\n• Reports: see your money summary, open invoices and payments, marketing overview, ads and campaign results, and landing pages\n• Ads: pause a running ad\n\nWho it is for: owners and staff of small and medium businesses that already use AssistantLabs.\n\nLimitations:\n• Requires an AssistantLabs account. You sign in, choose which products ChatGPT can access, and can revoke access at any time.\n• ChatGPT reaches one workspace: the one you choose when you sign in.\n• Sending a message, publishing a post, pausing an ad, booking or cancelling is marked as an action, which ChatGPT can ask you to confirm.\n• Some actions need a permission the owner ticks when connecting. Sending, changing contacts, booking, publishing, pausing ads and changing help desk tickets start unticked. Every tool still appears, and one whose permission is off says which permission it needs.\n• Booking and cancelling can notify the customer.\n• Adding a lead, changing a lead and logging an outcome only update the Leads board and send the lead nothing.\n• On WhatsApp, a normal reply reaches the customer only within 24 hours of their last message. After that you need an approved WhatsApp template.\n• Campaigns and launching ads are managed in the AssistantLabs app.\n• ChatGPT can add and update the contacts your AI agent talks to. CRM companies are read only, and custom CRM records are not available here yet.\n• Lists show customer names, who wrote, when, and who is waiting, without message text. A phone number or email appears only when you ask for it, or in your own business details.\n• Phone numbers, emails, card numbers and ID numbers in common formats are automatically hidden inside messages. Don't use this plugin for medical records or other health data.","plugin_category_id":"business & operations","privacy_policy_url":"https://assistantlabs.io/al-privacy-policy.html","screenshot_urls":[],"short_description":"Customer service, sales, CRM","terms_of_service_url":"https://assistantlabs.io/al-terms-and-conditions.html","website_url":"https://assistantlabs.io/chatgpt"},"keywords":["crm","customer service","customer support","helpdesk","chatbots","live chat","whatsapp","instagram","messenger","leads","sales pipeline","appointments","booking","social media","small business","ai agents"],"onboarding_skill_name":null,"requires_local_executor":false,"skills":[{"description":"Use when the owner wants to read what a customer said and answer them through AssistantLabs.","interface":{"brand_color":null,"default_prompt":null,"display_name":"customer-replies","icon_large_url":null,"icon_small_url":null,"iconography":"chat","short_description":"Use when the owner wants to read what a customer said and answer them through AssistantLabs."},"name":"customer-replies","plugin_release_skill_id":"pluginrsk_6af1e3b8ac0481919adf2ac1754cc61f"},{"description":"Use when the owner asks for a summary of today in their AssistantLabs workspace, such as who is waiting for a reply and what is booked.","interface":{"brand_color":null,"default_prompt":null,"display_name":"daily-brief","icon_large_url":null,"icon_small_url":null,"iconography":"chart","short_description":"Use when the owner asks for a summary of today in their AssistantLabs workspace, such as who is waiting for a reply and what is booked."},"name":"daily-brief","plugin_release_skill_id":"pluginrsk_6af1e3b8919881918c4f2bc548baebdc"},{"description":"Use when the owner wants to change what their AssistantLabs customer-service agent says or knows.","interface":{"brand_color":null,"default_prompt":null,"display_name":"teaching-the-agent","icon_large_url":null,"icon_small_url":null,"iconography":"chat","short_description":"Use when the owner wants to change what their AssistantLabs customer-service agent says or knows."},"name":"teaching-the-agent","plugin_release_skill_id":"pluginrsk_6af1e3b8a5f4819187d2b59eda5aaf45"}],"version":"1.1.1"},"scope":"GLOBAL","status":"ENABLED"},"research":null,"package_metadata":{"name":"assistantlabs","author":{"url":"https://assistantlabs.io","name":"AssistantLabs"},"sources":[{"path":"plugin.json","sha256":"f45ee0aae79e4f444fac4211a5319e418130c5823aec19d259b625e4cde532f5"}],"version":"1.1.1","commerce":false,"homepage":"https://assistantlabs.io/chatgpt","keywords":["crm","customer service","customer support","helpdesk","chatbots","live chat","whatsapp","instagram","messenger","leads","sales pipeline","appointments","booking","social media","small business","ai agents"],"artifact_id":213302,"observed_at":"2026-11-11T13:29:33Z","support_url":"https://assistantlabs.io/support","capabilities":["Read and reply to customer conversations","Look up customers and companies","Add and update leads","Check availability and book appointments","Write and publish social posts","Update AI agent instructions and knowledge"],"field_sources":{"name":0,"author":0,"version":0,"commerce":0,"homepage":0,"keywords":0,"support_url":0,"capabilities":0,"release_notes":0,"review_case_counts":0,"commerce_description":0},"release_notes":"What changed since the last review:\n- Dynamic tools rejection: this version connects to a new path, /chatgpt/mcp, with a fixed list of 92 tools written for this plugin. Each operation is its own tool with a closed input and a declared output. There are no general API, discovery or schema-fetching tools. Lead tools only update the Leads board and send the lead nothing.\n- Personal identifiers rejection: each tool now returns only its declared fields. Lists show names, who wrote, when and whether the customer is waiting, and list_conversations and list_helpdesk_tickets no longer return message previews. A phone number or email comes back only when the user asks for that person's details. Ticket lists show \"Ticket from <customer name>\" or a generated summary, never the customer's own words. get_agent_knowledge returns no contact details, and the tools that read the agent's instructions, answers, rules, links and products hide phone numbers and email addresses unless includePhoneAndEmail is set. Adding an instruction no longer reads the existing text back. Conversations from internal channels, such as test chats, are not listed. Staff ids are not returned, and tickets are assigned by name. Phone numbers, emails, card numbers and ID numbers in common formats are automatically hidden inside message text.\n- Permissions: on the consent screen, sending, changing contacts, booking, publishing, pausing an ad and changing helpdesk tickets now start unticked. All 92 tools are listed whatever is ticked, and a tool whose permission is off answers with the permission it needs.\n- Also changed: the privacy policy, the website and the setup guide now describe these tools, including the data added through them. The plugin carries three skills: customer-replies, daily-brief and teaching-the-agent. Reviewers sign in with a username and password.","extraction_version":1,"review_case_counts":{"negative":3,"positive":5},"conflicts_or_errors":[],"commerce_description":"This plugin does not sell products or process payments in ChatGPT."}}