{"id":9183,"external_id":"plugin_asdk_app_6ad61eed7ce08191964f2c339b2bf068","name":"helpwell","display_name":"HelpWell","developer":"BrandWell","category":"Productivity","listing_language":"en","listing_language_details":{"method":"cld-0.13.0/listing-v1","reliable":true,"detected_at":"2026-10-28T18:05:33Z","input_sha256":"c3e8cfa85965da2a839472f194fd203195527710b8ca71bde164963527cf762a","source_fields":["release.description","release.interface.short_description","release.interface.long_description"]},"version":"0.3.2","skill_count":0,"first_seen_at":"2026-10-28T18:00:25.839Z","last_seen_at":"2026-11-06T18:00:05.466Z","last_changed_at":"2026-10-28T18:00:25.839Z","install_count":null,"search_matches":[],"research_summary":null,"research_reviewed_at":null,"metadata":{"canonical_app_id":"asdk_app_6ad61eed7ce08191964f2c339b2bf068","connector_id":"asdk_app_6ad61eed7ce08191964f2c339b2bf068","created_at":"2026-10-19T14:50:14.954595Z","discoverability":"LISTED","id":"plugin_asdk_app_6ad61eed7ce08191964f2c339b2bf068","is_template":false,"is_template_instance":false,"name":"helpwell","release":{"app_ids":["asdk_app_6ad61eed7ce08191964f2c339b2bf068"],"app_manifest":{"apps":{"helpwell":{"id":"asdk_app_6ad61eed7ce08191964f2c339b2bf068","required":true}}},"app_templates":[],"description":"Manage HelpWell support, knowledge base, contacts and email workflows from chat.","display_name":"HelpWell","id":"pluginrel_81e6a87091f08191b03c63be008d5bcc","interface":{"brand_color":"#7A3BEB","capabilities":["Read","Write"],"category":"Productivity","composer_icon_dark_url":null,"composer_icon_url":"https://files.openai.com/content?id=file_00000000c22c823088dbc623fae5a601","default_prompt":"Summarize my support inbox and draft replies for the oldest help desk tickets.","default_prompts":["Summarize my support inbox and draft replies for the oldest help desk tickets.","Find unanswered live chat questions and draft knowledge base articles.","Draft a SaaS onboarding email sequence and preview the marketing automation."],"developer_name":"BrandWell","logo_url":"https://files.openai.com/content?id=file_00000000fd2c82308238751949a7dbbf","logo_url_dark":null,"long_description":"HelpWell is help desk and support ticketing software for SaaS teams. It brings live chat support, a shared support desk inbox, a knowledge base and help docs together with contacts, email marketing software and marketing automation.\n\nConnect your HelpWell Cloud workspace to work from a conversation: review support conversations, draft replies, find unanswered questions, prepare knowledge base articles, organize contacts, draft newsletters and plan onboarding journeys. Check workspace setup, email domains and support reports.\n\nFor email marketing automation and email for SaaS, HelpWell uses your workspace’s Resend integration. Use help docs to understand your Stripe integration and answer billing questions with verified information. Available tools depend on your workspace permissions, selected tool areas and enabled features.\n\nYou choose one workspace and Read only or Read and manage access. Customer sends, invitations and publishing actions require confirmation. Manage or revoke connections in HelpWell’s AI assistant settings. The connector never needs your provider API keys in chat; complete credential setup inside HelpWell.\n\nRequires a HelpWell Cloud account and workspace. Email sending requires your workspace’s Resend connection, and AI drafting requires your configured AI provider. The hosted connector is separate from the open-source HelpWell project at github.com/ChainAI-Org/helpwell.","plugin_category_id":"productivity","privacy_policy_url":"https://helpwell.ai/privacy/","screenshot_urls":[],"short_description":"Run your help desk from chat","terms_of_service_url":"https://helpwell.ai/terms/","website_url":"https://helpwell.ai"},"keywords":["help desk","knowledge base","help docs","live chat support","support desk","support ticketing software","email marketing software","email marketing automation","marketing automation","email for saas","marketing automation for saas","Resend integration","Stripe integration"],"onboarding_skill_name":null,"requires_local_executor":false,"skills":[],"version":"0.3.2"},"scope":"GLOBAL","status":"ENABLED"},"research":null,"package_metadata":{"name":"helpwell","author":{"url":"https://helpwell.ai","name":"Workado, LLC"},"sources":[{"path":"plugin.json","sha256":"8a1cf2703d7203993ea615229ac7a305267469660ba93d2203c4ef54d25d0b45"}],"version":"0.3.2","homepage":"https://helpwell.ai","keywords":["help desk","knowledge base","help docs","live chat support","support desk","support ticketing software","email marketing software","email marketing automation","marketing automation","email for saas","marketing automation for saas","Resend integration","Stripe integration"],"artifact_id":162717,"observed_at":"2026-11-06T07:15:04Z","support_url":"https://helpwell.ai/contact/","capabilities":["Read","Write"],"field_sources":{"name":0,"author":0,"version":0,"homepage":0,"keywords":0,"support_url":0,"capabilities":0,"release_notes":0,"review_case_counts":0,"availability_countries":0},"release_notes":"Initial HelpWell Cloud connector listing.","extraction_version":1,"review_case_counts":{"negative":3,"positive":5},"conflicts_or_errors":[],"availability_countries":[]}}