{"id":11984,"external_id":"plugin_asdk_app_6ae0d967fda481918fb42eb7f21f661a","name":"simple-chat","display_name":"Simple Chat","developer":"SA Inc.","category":"Business & Operations","listing_language":"en","listing_language_details":{"method":"cld-0.13.0/listing-v1","reliable":true,"detected_at":"2026-11-10T00:07:45Z","input_sha256":"0e6939d5b796917be3f7253f57fceac48d6ec54aa0728b23320ff59f3e2b316e","source_fields":["release.description","release.interface.short_description","release.interface.long_description"]},"version":"1.1.0","skill_count":1,"first_seen_at":"2026-11-10T00:00:31.018Z","last_seen_at":"2026-11-11T06:00:33.251Z","last_changed_at":"2026-11-10T00:00:31.018Z","install_count":null,"search_matches":[],"research_summary":null,"research_reviewed_at":null,"metadata":{"canonical_app_id":"asdk_app_6ae0d967fda481918fb42eb7f21f661a","connector_id":"asdk_app_6ae0d967fda481918fb42eb7f21f661a","created_at":"2026-10-27T18:29:51.082411Z","discoverability":"LISTED","id":"plugin_asdk_app_6ae0d967fda481918fb42eb7f21f661a","is_template":false,"is_template_instance":false,"name":"simple-chat","release":{"app_ids":["asdk_app_6ae0d967fda481918fb42eb7f21f661a"],"app_manifest":{"apps":{"simple-chat":{"id":"asdk_app_6ae0d967fda481918fb42eb7f21f661a","required":true}}},"app_templates":[],"description":"Work your Simple Chat support inbox for Shopify from ChatGPT: read and search conversations, check customers' orders, leave notes, claim tickets, queue replies and approve drafted replies and order change cards, review the refund and cancel cards that wait for staff, and replay topics to test changes.","display_name":"Simple Chat","id":"pluginrel_8097cc85f5ac81918abb4d21e5a78121","interface":{"brand_color":"#0794FF","capabilities":["Read and search your support inbox","Look up customers and their orders","Leave notes, claim and pin tickets, set status","Read your AI instructions, and change them and your FAQs","Queue a reply with your exact text; send or discard drafted replies after you confirm","See refund and cancel cards; approve order change and customer record cards after you confirm","Replay a topic to test changes"],"category":"Business & Operations","composer_icon_dark_url":null,"composer_icon_url":"https://files.openai.com/content?id=file_000000005fe481f68607108874d97e93","default_prompt":"What's waiting for me in Simple Chat?","default_prompts":["What's waiting for me in Simple Chat?","Show the drafts and proposals that need my approval","Why is AI resolution low for Returns and refunds? Replay it for the last 90 days."],"developer_name":"SA Inc.","logo_url":"https://files.openai.com/content?id=file_00000000392881f8888953262582d0d5","logo_url_dark":null,"long_description":"Simple Chat is the AI support inbox for Shopify stores, from the Shopify App Store (apps.shopify.com/simple-chat). This plugin lets a store's staff work that inbox from ChatGPT. It needs Simple Chat installed on your Shopify store; you connect as yourself, on one store, from your Shopify admin.\n\nAsk what's waiting for you, and Simple Chat lists the inbox the way the dashboard shows it. Open a conversation, search past ones, look up a customer and their orders, or check a product, your store's policies and FAQs, and your support reports. Leave internal notes for your team, claim or pin a ticket, set its status, or ask Simple Chat's @SC agent to look into a ticket. You can also change your FAQs and your AI's instructions when you ask; the change applies at once.\n\nWhen @SC has drafted a reply to a customer, you can review it here. You can also queue a reply with the exact text that you give. Nothing is sent to a customer until you click Confirm in the card that appears; ChatGPT cannot confirm for you.\n\nSimple Chat also proposes refunds, order cancels, order changes, customer record changes and replacement orders as cards that wait for staff. You can list them and reject one, and you can start a refund, cancel, order change or customer record card for an order of a ticket. You can approve an order change or customer record card here after you click Confirm in the card. Refund, cancel and replacement order cards are approved in the Simple Chat dashboard, so ChatGPT never moves money.\n\nTopic replay shows why AI resolution is low for an issue type: Simple Chat replays that topic's staff-handled conversations against your current settings and any changes you want to test, and reports how many it would now resolve. A replay also runs only after you click Confirm.\n\nSimple Chat returns only what the request needs, removes card numbers from message text, and never shows the names of other staff. You can revoke a connection at any time in Simple Chat's settings, and uninstalling Simple Chat ends every connection.","plugin_category_id":"business & operations","privacy_policy_url":"https://simple-chat.com/pages/privacy-policy","screenshot_urls":[],"short_description":"Your Shopify support inbox","terms_of_service_url":"https://simple-chat.com/pages/terms-and-conditions","website_url":"https://simple-chat.com"},"keywords":["shopify","customer support","helpdesk","inbox","ai agent"],"onboarding_skill_name":"onboarding","requires_local_executor":false,"skills":[{"description":"Check the Simple Chat connection, name the connected Shopify store, and show what to ask, when the user chooses Set up for Simple Chat or asks how to get started.","interface":{"brand_color":null,"default_prompt":null,"display_name":"onboarding","icon_large_url":null,"icon_small_url":null,"iconography":"chat","short_description":"Check the Simple Chat connection, name the connected Shopify store, and show what to ask, when the user chooses Set up for Simple Chat or asks how to get started."},"name":"onboarding","plugin_release_skill_id":"pluginrsk_6ae0eb90a8cc819198f36fe578cc5067"}],"version":"1.1.0"},"scope":"GLOBAL","status":"ENABLED"},"research":null,"package_metadata":{"name":"simple-chat","author":{"url":"https://simple-chat.com","name":"SA Inc."},"sources":[{"path":"plugin.json","sha256":"dd7cf05623bcc69346577f62dda1f488af9ac95b4ca725e80b5f2e53b24e5f1d"}],"version":"1.1.0","commerce":false,"homepage":"https://simple-chat.com","keywords":["shopify","customer support","helpdesk","inbox","ai agent"],"artifact_id":201904,"observed_at":"2026-11-11T06:08:55Z","support_url":"https://simple-chat.com/pages/contact","capabilities":["Read and search your support inbox","Look up customers and their orders","Leave notes, claim and pin tickets, set status","Read your AI instructions, and change them and your FAQs","Queue a reply with your exact text; send or discard drafted replies after you confirm","See refund and cancel cards; approve order change and customer record cards after you confirm","Replay a topic to test changes"],"field_sources":{"name":0,"author":0,"version":0,"commerce":0,"homepage":0,"keywords":0,"support_url":0,"capabilities":0,"release_notes":0,"onboarding_skill":0,"review_case_counts":0,"commerce_description":0},"release_notes":"First release: read and search the Simple Chat inbox, customers and orders; notes, claim, pin and ticket status; change FAQs and AI instructions; queue a reply with your exact text, send or discard drafted replies, approve order change and customer record cards, and reject any proposal card, after you confirm; and topic replay.","onboarding_skill":"./skills/onboarding/SKILL.md","extraction_version":1,"review_case_counts":{"negative":3,"positive":5},"conflicts_or_errors":[],"commerce_description":"Simple Chat sells nothing in ChatGPT, never charges a customer and never moves money. Refund, cancel and replacement order cards are approved by staff in the Simple Chat dashboard, not in ChatGPT."}}