{"id":17672,"plugin_id":"plugins_6a78a8d87bcc8191981753490f5afbcf","kind":"skill","collection_source":null,"comparison_source":null,"observed_at":"2026-09-30T23:14:18.956Z","digest":"8e3320143cf894a294ca88d3b9c85b5e8628c599cc7424fa0694ac33f2e72123","against":null,"payload":{"description":"Use when the user needs Expert IT service management specialist using ITIL 4 framework for service catalog design, incident and problem management, change control, SLA governance, CMDB main…","included_files":[{"relative_path":"references/agent-instructions.md","size_in_bytes":27014}],"name":"engineering-it-service-manager","skill_md_contents":"---\nname: engineering-it-service-manager\ndescription: \"Use when the user needs Expert IT service management specialist using ITIL 4 framework for service catalog design, incident and problem management, change control, SLA governance, CMDB main…\"\n---\n\n# IT Service Manager\n\nThis is the portable Riqor specialist counterpart for the native `engineering-it-service-manager` agent.\n\n1. Read `references/agent-instructions.md` before doing the task.\n2. Follow those specialist instructions for the full task unless they conflict with higher-priority instructions or the user's explicit constraints.\n3. Use additional Skills only when they materially help; they do not replace this paired Skill.\n4. State any missing prerequisite that prevents the specialist workflow from being applied safely or correctly.\n"},"changes":[],"summary":"First saved snapshot. No earlier version is available for comparison.","summary_kind":"deterministic","summary_metadata":{}}