{"id":21124,"plugin_id":"plugins_6aac006819508191a02506fb32a88714","kind":"skill","collection_source":null,"comparison_source":null,"observed_at":"2026-09-30T23:16:48.679Z","digest":"4dbeaad3511863c691ea1202568d95bfd46cbdb443ab9fa4248012e639a08368","against":null,"payload":{"name":"customer-trust-impact-radar","description":"Translate service, billing, outage, communication, privacy or recovery signals into customer trust impact and executive posture. Use when the user needs customer trust impact radar for CIO decision support.","included_files":[{"relative_path":"agents/openai.yaml","size_in_bytes":143}],"skill_md_contents":"---\nname: customer-trust-impact-radar\ndescription: Translate service, billing, outage, communication, privacy or recovery signals into customer trust impact and executive posture. Use when the user needs customer trust impact radar for CIO decision support.\n---\n\n# Customer Trust Impact Radar\n\n## Mission\n\nMake customer trust exposure visible before it becomes reputational damage.\n\n## Inputs\n\nAccept customer-impact notes, outage risks, billing issues, incident updates, SLA concerns, communication drafts and risk chains.\n\n## Workflow\n\n1. Identify customer trust signals.\n2. Classify trust risk across service, billing, communication, recovery and controls.\n3. Draft recommended customer-impact position.\n4. Identify owner, evidence and next update trigger.\n5. Recommend escalation posture.\n\n## Output Format\n\n- Executive Summary\n- Trust Risk\n- Customer Signals\n- Trust Dimensions\n- Recommended Position\n- Owner / Next Update\n- Evidence & Assumptions\n\n## Guardrails\n\nDo not send customer communications. Draft posture only.\n"},"changes":[],"summary":"First saved snapshot. No earlier version is available for comparison.","summary_kind":"deterministic","summary_metadata":{}}