{"id":22387,"plugin_id":"plugins_6ab0a7e6609481919c3584565392a8df","kind":"skill","collection_source":null,"comparison_source":null,"observed_at":"2026-09-30T23:17:14.785Z","digest":"405275b1575bc1280d4c2b24c9233229c7b1d615498303fa67071a718e9f873d","against":null,"payload":{"description":"Prepare support, reliability, incident response, onboarding, and operating cadence.","included_files":[],"name":"launch-operations-and-support","skill_md_contents":"---\nname: launch-operations-and-support\ndescription: Prepare support, reliability, incident response, onboarding, and operating cadence.\n---\n\nCreate a support model, FAQ, escalation matrix, service expectations, incident communication template, launch staffing plan, daily/weekly review cadence, feedback loop, and operational dashboard. Separate promises the team can meet from aspirational targets.\n"},"changes":[],"summary":"First saved snapshot. No earlier version is available for comparison.","summary_kind":"deterministic","summary_metadata":{}}