{"id":83324,"plugin_id":"plugin_asdk_app_69f8cf01dd8881919e6c8518af5451b7","kind":"skill","collection_source":"plugin_package","comparison_source":null,"observed_at":"2026-11-06T00:12:37.695Z","digest":"ce4992ba7136481f61d5a2fe73580a743168eb91533cae130429dfac53eb47ed","against":null,"payload":{"description":"Questions about Fattal hotels themselves - facilities, rooms, check-in and check-out hours, a spa or spa day, kosher certification, which hotels a destination or brand has, or hotels that fit a feature or mood. Not availability or prices.","included_files":[],"name":"hotel-information","skill_md_contents":"---\nname: hotel-information\ndescription: Questions about Fattal hotels themselves - facilities, rooms, check-in and check-out hours, a spa or spa day, kosher certification, which hotels a destination or brand has, or hotels that fit a feature or mood. Not availability or prices.\n---\n\n# Fattal hotel information\n\nAnswer hotel questions from the tools, never from memory. A question about a hotel is not a booking request: do not ask for dates or offer a search unless the user wants to book.\n\n- **One hotel's facts** (facilities, rooms, check-in and check-out hours, restaurants, spa, parking, accessibility): call getHotelsInfo with that hotel's slug and the sections the question needs. When the user has not said which hotel, ask.\n- **Every hotel in a destination, or of a brand whose name is in its hotels' slugs** (such as Herods): call getHotelsInfo with a pattern such as `*eilat*` or `herods*`, and list every hotel it returns, each with a short phrase on what sets it apart.\n- **Hotels that match a feature, mood or collection** (\"romantic\", \"with a water park\"): ask queryKnowledgeBase which hotels match, then add details from getHotelsInfo. List only hotels a tool result names, say the list may be partial, and point to the Fattal website for the full catalogue.\n- **The Fattal club, policies, payment and cancellation terms**: queryKnowledgeBase. When a knowledge-base result from Fattal's own documents answers the question, answer from it alone. Link each web page you take a fact from as [title](url), with the url exactly as returned. When no result answers the question, say so; do not fill the gap from general knowledge.\n- **When sources disagree** about whether a facility or service is open, treat it as closed.\n- **A spa day** (\"spa day\", \"day pass\", \"fun day\", \"יום כיף\", \"יום ספא\": spa access or treatments with no overnight stay) is a Fattal product; never ask what it means. Answer from the hotel's spa section in getHotelsInfo and close with its spaBookingUrl when present, even when online booking is unavailable. A requested spa section with no spa field means the hotel has no spa: say so and offer another Fattal hotel's spa. Give the spa's phone number only when asked. Do not search for rooms; after the spa answer you may ask once whether the user also wants to stay the night.\n- **Kosher**: read the hotel's certification from getHotelsInfo, with restaurants included when the question is about a restaurant. Regular kosher is not mehadrin, and a kosher restaurant does not make the hotel certified. Missing certification is unknown, not non-kosher. For a kosher stay search, pass only the matching hotels as hotelSlugs, and keep them in every follow-up search.\n"},"changes":[],"summary":"First saved snapshot. No earlier version is available for comparison.","summary_kind":"deterministic","summary_metadata":{}}