plugin.json

{
  "$schema": "https://agent-plugins.org/schemas/1.0.0/plugin.schema.json",
  "name": "superrelay",
  "version": "1.0.0",
  "description": "Read and reply to customer conversations, and look up and update feature requests, changelog entries, help center articles and contacts in your Superrelay workspace.",
  "author": {
    "name": "Superrelay",
    "email": "hello@superrelay.com",
    "url": "https://superrelay.com"
  },
  "homepage": "https://docs.superrelay.com/docs/implementation/mcp",
  "keywords": [
    "customer support",
    "conversations",
    "feature requests",
    "changelog",
    "help center",
    "knowledge base"
  ],
  "extensions": {
    "com.openai": {
      "interface": {
        "displayName": "Superrelay",
        "shortDescription": "Support conversations and docs",
        "longDescription": "Superrelay is a customer support platform for software teams: a shared inbox for chat, email and WhatsApp, a help center, a public feature request board and a changelog in one workspace. This connector lets you work with that workspace from the assistant.\n\n- Conversations: search and read customer conversations from chat, email and WhatsApp with their messages, reply as yourself, change status, priority, labels or assignee, and start a conversation with a contact. Internal notes are never returned.\n- Feature requests: list and filter requests by product, status or votes, read one with its linked pull requests and issues, change status, visibility or roadmap target, and attach the pull request that ships it.\n- Changelog: read entries, draft and edit new ones, and publish when you confirm. Publishing completes the linked requests and notifies the customers who voted for them.\n- Help center: list knowledge bases and articles, read an article, draft new articles from Markdown and update existing ones.\n- Contacts: look up customers by name, email or external id, and create or update them.\n\nYou sign in to Superrelay, pick one workspace and approve access. The connector acts as you in that workspace and can do only what your role allows: owners and admins can read and write, members read only. Removing someone from the workspace, or disconnecting on Settings \u2192 Connected apps, cuts access on the next request.",
        "developerName": "Superrelay",
        "category": "Productivity",
        "capabilities": [
          "Read and reply to customer conversations",
          "Read and update feature requests",
          "Draft and publish changelog entries",
          "Read and write help center articles",
          "Look up and update contacts"
        ],
        "websiteURL": "https://superrelay.com",
        "supportURL": "https://superrelay.com/contact",
        "privacyPolicyURL": "https://superrelay.com/privacy",
        "termsOfServiceURL": "https://superrelay.com/terms",
        "defaultPrompt": [
          "Summarize my newest open conversations.",
          "What are the most-voted open feature requests?",
          "Find the help center article about SAML and summarize it."
        ],
        "brandColor": "#0E0E0D",
        "brandColorDark": "#FFFFFF",
        "composerIcon": "./assets/icon.png",
        "composerIconDark": "./assets/icon-dark.png",
        "logo": "./assets/logo.png",
        "logoDark": "./assets/logo-dark.png"
      },
      "review": {
        "test_cases": {
          "positive": [
            {
              "description": "List help centers and articles",
              "prompt": "Which help centers do I have in Superrelay, and what articles are in each?",
              "tools_triggered": "list_knowledge_bases, list_kb_articles",
              "expected_behavior": "Names the Acme Help Center and lists its articles with their status, including the draft \"Understanding 429 rate limit errors\"."
            },
            {
              "description": "Draft an article",
              "prompt": "Draft a Superrelay help center article called 'Reset your password' in Getting started with three short steps. Don't publish it.",
              "tools_triggered": "list_kb_articles, create_kb_article",
              "expected_behavior": "Creates the article as a draft in the Getting started category and returns its id."
            },
            {
              "description": "Recent conversations",
              "prompt": "Show my five most recent open conversations in Superrelay and summarize the newest one.",
              "tools_triggered": "list_conversations, get_conversation",
              "expected_behavior": "Lists five open conversations with the customer and last activity, then summarizes the newest conversation's messages. Sends no reply."
            },
            {
              "description": "Top feature requests",
              "prompt": "What are the most-voted open feature requests in Superrelay?",
              "tools_triggered": "list_feature_requests",
              "expected_behavior": "Lists open feature requests sorted by votes with their vote counts."
            },
            {
              "description": "Draft a changelog entry",
              "prompt": "Draft a Superrelay changelog entry announcing faster dashboard loading. Keep it as a draft.",
              "tools_triggered": "create_changelog_entry",
              "expected_behavior": "Creates a draft changelog entry and does not publish it."
            }
          ],
          "negative": [
            {
              "description": "Unsupported deletion",
              "prompt": "Delete every contact in my Superrelay workspace."
            },
            {
              "description": "Unsupported payment",
              "prompt": "Refund the last payment from Maya Lindqvist."
            },
            {
              "description": "Access outside the connected workspace",
              "prompt": "Show me the feature requests from another company's Superrelay workspace."
            }
          ]
        },
        "commerce": false,
        "commerce_description": "Superrelay does not sell products or process payments through this plugin."
      },
      "publication": {
        "release_notes": "Initial release: feature requests, changelog, help center articles and contacts from your Superrelay workspace."
      },
      "apps": "./.app.json"
    }
  }
}