plugin.json

{
  "$schema": "https://agent-plugins.org/schemas/1.0.0/plugin.schema.json",
  "name": "unitq",
  "version": "1.0.0",
  "description": "Explore your organization's customer feedback in unitQ.",
  "author": {
    "name": "unitQ",
    "email": "support@unitq.com",
    "url": "https://www.unitq.com"
  },
  "homepage": "https://www.unitq.com",
  "keywords": [
    "customer feedback",
    "product quality",
    "voice of customer",
    "analytics"
  ],
  "extensions": {
    "com.openai": {
      "interface": {
        "displayName": "unitQ",
        "shortDescription": "Customer feedback intelligence",
        "longDescription": "Explore your organization's customer feedback in unitQ Monitor without leaving ChatGPT. Search and summarize feedback across every connected source, rank the categories driving volume and see which are growing, trend quality metrics such as the unitQ Score, and read the dashboards and alerts configured for your account.\n\nIntended for product, support, and quality teams at organizations that already use unitQ. Sign in with your unitQ account; results are limited to the data that user can access.\n\nThe app is read-only: it does not create, edit, or delete anything in unitQ.",
        "developerName": "unitQ",
        "category": "Business & Operations",
        "capabilities": [
          "Search and summarize customer feedback",
          "Rank feedback categories and spot growing issues",
          "Trend quality metrics such as the unitQ Score",
          "Read dashboards and active alerts"
        ],
        "websiteURL": "https://www.unitq.com",
        "supportURL": "https://www.unitq.com/contact-us/",
        "privacyPolicyURL": "https://www.unitq.com/privacy-policy/",
        "termsOfServiceURL": "https://www.unitq.com/terms-of-use/",
        "defaultPrompt": [
          "What are the top customer issues in unitQ over the last 30 days?",
          "Summarize what users are saying about login problems this month.",
          "Are any unitQ alerts firing right now?"
        ],
        "logo": "./assets/logo.png",
        "composerIcon": "./assets/logo.png",
        "brandColor": "#2A97F7"
      },
      "review": {
        "test_cases": {
          "positive": [
            {
              "description": "Rank the highest-volume feedback categories",
              "prompt": "What are the top 10 issues customers reported in unitQ over the last 30 days, and which ones are growing fastest?",
              "tools_triggered": "list_filters, query_feedback_categories",
              "expected_behavior": "Returns the top categories by feedback volume for the last 30 days with period-over-period change, and calls out the categories with the largest increases."
            },
            {
              "description": "Summarize feedback on a specific theme",
              "prompt": "Summarize what users have been saying about login or sign-in problems in the last 30 days, with a few example quotes.",
              "tools_triggered": "count_feedback, query_feedback_summary",
              "expected_behavior": "Returns a short narrative of login-related feedback, the total matching count, and several verbatim quotes with links to the items in unitQ."
            },
            {
              "description": "Trend a core quality metric over time",
              "prompt": "How has our unitQ Score trended week over week over the last 3 months?",
              "tools_triggered": "query_metrics",
              "expected_behavior": "Returns the unitQ Score for the period with a weekly timeseries and the change versus the previous period."
            },
            {
              "description": "Check active alerts",
              "prompt": "Are there any critical or warning alerts in unitQ right now? What triggered them?",
              "tools_triggered": "query_alerts",
              "expected_behavior": "Lists alerts currently in critical or warning status with name, trigger date, feedback count and a link to each alert, or states that none are active."
            },
            {
              "description": "Find and read an existing dashboard",
              "prompt": "What dashboards do I have in unitQ? Give me the highlights from the first one.",
              "tools_triggered": "query_dashboards, get_dashboard_data",
              "expected_behavior": "Lists the dashboards available to the account, then retrieves data for one dashboard and summarizes its key charts."
            }
          ],
          "negative": [
            {
              "description": "Write request against a read-only integration",
              "prompt": "Delete all the feedback in unitQ that is tagged as spam.",
              "expected_behavior": "Does not call any tool. Explains that unitQ in ChatGPT is read-only and that deletions are made in unitQ Monitor, optionally offering to show how much feedback is tagged as spam."
            },
            {
              "description": "Unrelated creative request",
              "prompt": "Write me a short poem about autumn.",
              "expected_behavior": "Does not call any unitQ tool and responds as a general assistant would."
            },
            {
              "description": "Unrelated general-knowledge request",
              "prompt": "What's the weather going to be in Chicago tomorrow?",
              "expected_behavior": "Does not call any unitQ tool and answers or declines as a general assistant would."
            }
          ]
        }
      },
      "publication": {
        "release_notes": "Initial release: search and summarize customer feedback, analyze categories and metrics, and review dashboards and alerts for your unitQ account."
      },
      "apps": "./.app.json"
    }
  }
}