Save this plugin to Following and return to review observed changes. Follow up to 10 plugins free.
Description
From the marketplace listing
Connect to Assembled, the workforce management platform for modern support teams.
Inspect schedules, forecasts, and real-time performance across queues, agents, and sites. Diagnose SLA misses, run what-if scenarios, and analyze trends without exporting a single report.
Take action directly from chat: adjust forecasts ahead of peak events, publish overtime when you're trending hot, or open VTO when you're overstaffed.
Combine Assembled data with your HRIS, BI tools, or Slack to answer cross-system questions no single tool can.
Built for WFM teams and support leaders who need answers in seconds, not hours.
Language: English · Automatically detected from descriptions.
Exact text from the indicated source. A mention alone does not establish support for your task.
Publisher subtitle
Act on your workforce data
Publisher description
Connect to Assembled, the workforce management platform for modern support teams.
Inspect schedules, forecasts, and real-time performance across queues, agents, and sites. Diagnose SLA misses, run what-if scenarios, and analyze trends without exporting a single report.
Take action directly from chat: adjust forecasts ahead of peak events, publish overtime when you're trending hot, or open VTO when you're overstaffed.
Combine Assembled data with your HRIS, BI tools, or Slack to answer cross-system questions no single tool can.
Built for WFM teams and support leaders who need answers in seconds, not hours.