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View technical comparison →Common Room v4.1.0
Find contacts and accounts
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Help me build a plan to approach the Northstar Metrics account
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Embed complete buyer intelligence directly within ChatGPT. Research accounts and contacts, surface buying signals, and browse activity history - all through natural language. Build prospect lists of net-new companies by industry, size, tech stack, or location. Filter and sort contacts by segment, role, lead score, or website visits. Every result is grounded in real context, real prioritization, and real revenue opportunity directly from your CRM fields, scores, enrichment, and signals - so you always know what's actually happening in your accounts. You can use the Common Room to: - Account Research: "Tell me about Datadog and create a plan on how to approach the account." - Contact Lookup: "Research jane.doe@company.com using Common Room." - Prospecting: "Find SaaS companies in the US using Snowflake with 200-1000 employees." - Segment and Role Filtering: "Show me all Economic Buyers in my 'Champions changing jobs' segment." - High-Intent Contacts: "Find contacts at ICP companies who have visited our pricing page this week." - Website Visitor Tracking: "Who visited our pricing page in the last 7 days?" - Segment Building: "Create a segment called 'Q4 Expansion Targets' and add Datadog, Snowflake, and Stripe to it."
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Embed complete buyer intelligence directly within ChatGPT. Research accounts and contacts, surface buying signals, and browse activity history - all through natural language. Build prospect lists of net-new companies by industry, size, tech stack, or location. Filter and sort contacts by segment, role, lead score, or website visits. Every result is grounded in real context, real prioritization, and real revenue opportunity directly from your CRM fields, scores, enrichment, and signals - so you always know what's actually happening in your accounts. You can use the Common Room to: - Account Research: "Tell me about Datadog and create a plan on how to approach the account." - Contact Lookup: "Research jane.doe@company.com using Common Room." - Prospecting: "Find SaaS companies in the US using Snowflake with 200-1000 employees." - Segment and Role Filtering: "Show me all Economic Buyers in my 'Champions changing jobs' segment." - High-Intent Contacts: "Find contacts at ICP companies who have visited our pricing page this week." - Website Visitor Tracking: "Who visited our pricing page in the last 7 days?" - Segment Building: "Create a segment called 'Q4 Expansion Targets' and add Datadog, Snowflake, and Stripe to it."
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Is template instance added: “false”. Full description: added “- Segment Building: "Create a segment called 'Q4 Expansion Targets' and add Datadog, Snowflake, and Stripe to it."”. Logo url dark changed from “https://files.openai.com/content?id=file_00000000bb0c71fd91d63c48910b9603” to...
View comparison →Is template instance added: “false”. Full description: added “- Segment Building: "Create a segment called 'Q4 Expansion Targets' and add Datadog, Snowflake, and Stripe to it."”. Logo url dark changed from “https://files.openai.com/content?id=file_00000000bb0c71fd91d63c48910b9603” to...
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---
name: account-research
description: "Research a company using Common Room data. Triggers on 'research [company]', 'tell me about [domain]', 'pull up signals for [account]', 'what's going on with [company]', or any account-level question."
---
# Account Research
Retrieve and synthesize account information from Common Room. Handles four interaction patterns: full overviews, targeted field questions, sparse data situations, and combined MCP data + LLM reasoning.
## Data Source
Use the Common Room MCP server as the primary source. If its tools are unavailable or unauthenticated, tell the user that the Common Room connection is required and stop before producing account conclusions. Ground every account fact in tool output.
## Step 0: Load User Context (Me)
Before researching any account, fetch the `Me` object from Common Room. This provides:
- The user's profile, title, role, and Persona in CR
- The user's segments ("My Segments")
Default all queries to the user's own segments unless the user explicitly asks for a broader view. This keeps results scoped to their territory.
## Step 1: Identify the Interaction Pattern
Determine what the user actually needs before deciding how much data to fetch:
**Pattern 1 — Full Overview:** "Tell me about Datadog" / "Summarize cloudflare.com"
→ Fetch the full field set and produce a structured briefing.
**Pattern 2 — Targeted Question:** "Who owns the Snowflake account?" / "Is acme.io showing buying signals?" / "What's the employee count for notion.so?"
→ Fetch only the relevant field(s). Return a direct, concise answer — do not produce a full brief for a simple question.
**Pattern 3 — Sparse Data:** "Tell me about tiny-startup.io"
→ If Common Room has limited data for an account, say so honestly: "There is limited information available for this account." Never speculate or fill gaps with generic statements.
**Pattern 4 — Combined Reasoning:** Fetch structured MCP data, then layer in LLM analysis — e.g., "Stripe has 8,000 employees and is hiring heavily for AI roles. Based on your ICP of 1k–10k fintech companies, this is a strong fit."
## Step 2: Look Up the Account
Search Common Room for the account by domain or company name. Exact match first; if no result, try partial match and confirm with the user before proceeding.
## Step 3: Fetch the Right Fields
Use the Common Room object catalog to see available field groups and their contents. For full overviews, request all field groups. For targeted questions, request only what's relevant.
**Key field groups to know about:**
- **Scores** — always return as raw values or percentiles, never labels
- **Summary research** — RoomieAI output; often the richest qualitative signal
- **Top contacts** — sorted by score desc; use communityMemberID for full lookups
**Choosing what to fetch:**
| User query type | Fields to request |
|-----------------|------------------|
| Full account overview | All field groups |
| "Who owns this account?" | Company profiles & links, CRM fields |
| "Is this company a good fit?" | Key fields, scores, about |
| "What signals is this account showing?" | Scores, summary research, CRM fields |
| "Who are the top contacts?" | Top contacts |
| "What does RoomieAI say about them?" | Summary research, all research |
| "Find engineers at this account" | Prospects (with title filter) |
## Step 4: Web Search (Sparse Data Only)
Common Room is the primary data source. Do not run web search when CR returns rich data.
When CR data is sparse (Pattern 3 — few fields returned, no activity, no scores), run a targeted web search to fill gaps:
- `"[company name]" news` — scoped to the last 30 days
- Look for: funding rounds, acquisitions, product launches, executive changes, press coverage
If the user explicitly asks for external context or recent news, run web search regardless of data richness.
## Step 5: Apply Reasoning (Pattern 4)
When the user's question invites synthesis — not just data retrieval — layer in analysiPreview of the first 4,000 characters. Read full instructions →
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--- name: call-prep description: "Prepare for a customer or prospect call using Common Room signals. Triggers on 'prep me for my call with [company]', 'prepare for a meeting with [company]', 'what should I know before talking to [company]', or any call preparation request." --- # Call Prep Produce a complete, scannable call prep brief by combining account research, contact research, and signal synthesis from Common Room. ## Data Sources Use the Common Room MCP server as the primary source. If its tools are unavailable or unauthenticated, tell the user that the Common Room connection is required and stop before producing signal-backed prep. Use an available calendar connector only to identify meeting context and attendees. ## Prep Process ### Step 1: Identify the Account and Attendees Parse what the user has provided: - **Company name** — required; look up the account in Common Room - **Attendee names** — optional; if provided, research each one **Calendar lookup:** If a calendar connector is available, search for upcoming meetings with the named company to automatically surface attendee names, meeting time, and any meeting notes or agenda. Use this to fill gaps the user didn't provide. If neither attendees nor a calendar match can be found, ask: "Who will be on the call from [Company]? I can research each attendee to make your prep more useful." ### Step 2: Run Account Research Use the account-research skill process to build a full account snapshot. For call prep, prioritize: - Recent product signals (what are they doing in the product right now?) - Open opportunities or renewal timeline - Any risk signals (declining usage, support tickets, churned seats) - Key recent events (funding, executive change, new hire) When reviewing activity history, prioritize Gong and call recording activities — these provide direct context about previous conversations. Do not filter out call recordings by activity origin. ### Step 3: Run Contact Research for Each Attendee For each external attendee, use the contact-research skill process. For call prep, focus on: - Role and influence in the buying process - Their personal activity and engagement history - Any recent signals that suggest their current mood/priorities - Spark persona classification if available ### Step 4: Synthesize Talking Points and Objectives Based on the combined account and contact research: - Identify the **call objective** (e.g., discovery, demo, expansion conversation, renewal, QBR) - Generate **3–5 tailored talking points** grounded in specific signal data - Anticipate **2–3 likely objections or topics** the customer may raise - Suggest a **recommended outcome** for the call When the user's company context is available (see `references/my-company-context.md`), tailor talking points to the user's product and value proposition. ### Step 5: Recency Check (Web Search) After gathering all Common Room data, run a quick recency check to catch anything that happened since the last CR data sync. This is supplementary — CR data drives the prep; web search only adds recency. **Company news:** Search `"[company name]" news` filtered to the last 14 days. Look for funding announcements, product launches, leadership changes, layoffs, partnerships, or press coverage. **Attendee presence:** For each external attendee, search `"[full name]" "[company name]"` — look for recent articles, LinkedIn posts, conference talks, podcasts, or published opinions. If a company news item is significant (e.g., just raised a round, announced a major hire), flag it in Signal Highlights. Otherwise, include findings briefly — don't let web search results overshadow CR signals. ## Output Format The output adapts to how much data Common Room returned. Only include sections where you have real data. Never fill a section with invented details. ### When data is rich (multiple field groups returned, activity history, scores, signals): ``` ## Call Prep: [Company] — [Date/Time if known] **
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--- name: compose-outreach description: "Generate personalized outreach messages using Common Room signals. Triggers on 'draft outreach to [person]', 'write an email to [name]', 'compose a message for [contact]', or any outreach drafting request." --- # Compose Outreach Generate three personalized outreach formats — email, call script, and LinkedIn message — grounded in Common Room signals for a specific company or contact. ## Data Source Use the Common Room MCP server as the primary source. If its tools are unavailable or unauthenticated, tell the user that the Common Room connection is required and stop before claiming signal-based personalization. Ground every referenced signal in Common Room output or a cited web result. ## Outreach Process ### Step 1: Look Up the Target Use Common Room MCP tools to find and retrieve data for the target (company and/or specific contact). Pull: - Recent product activity and engagement signals - Community activity (posts, questions, reactions) - 3rd-party intent signals (job postings, news, funding) - Relationship history (prior contact, meetings, email opens) If the user specified a person, run contact-level research. If only a company was given, identify the best contact to target based on title, engagement, and role. ### Step 2: Web Search for External Hooks (If CR Signals Are Thin) If CR returned strong signals (recent activity, engagement, product usage), those should drive personalization — skip web search. If CR signals are thin or the prospect has little CR activity, run a web search for external hooks: **What to search:** - `"[company name]" funding OR acquisition OR launch OR announcement` — last 30 days - `"[contact full name]" "[company name]"` — look for recent articles, interviews, LinkedIn posts, or conference talks **Prioritize external hooks that are:** - Very recent (< 2 weeks) — the prospect is likely still thinking about it - Publicly visible — they know you could have seen it - Change-signaling — growth, new role, new product, new market If the user explicitly asks for web search or external hooks, run it regardless of CR signal richness. ### Step 3: Spark Enrichment (If Available) If Spark is available, run enrichment on the target contact to get persona classification, background, and influence signals. Use this to calibrate tone and message angle. ### Step 4: Identify the Best Hooks From the signal data, identify the 1–3 strongest personalization hooks. Rank by: 1. **Recency** — happened in the last 7–14 days 2. **Specificity** — a concrete action they took, not a general trend 3. **Relevance** — connects directly to a value your product delivers Good hooks: posted a question in the community about X, just hired 5 engineers, recently started using [feature], company just raised Series B, trial nearing expiration, champion just changed jobs. Bad hooks: "I noticed you're a customer" or generic industry trends. ### Step 5: Generate All Three Formats Use the strongest hooks to write all three formats. Each format has different constraints and conventions — follow the format-specific guidelines in `references/outreach-formats-guide.md`. Always produce all three, clearly labeled. When the user's company context is available (see `references/my-company-context.md`), ground the value bridge and pitch in the user's specific product and positioning. ### Step 6: Annotate Your Choices After the three drafts, include a brief note (2–4 sentences) explaining: - Which signals were used and why they were chosen - Any assumptions made (e.g., inferred call objective) - Alternative angles if the primary hook doesn't land ## Output Format ``` ## Outreach for [Name / Company] ### 📧 Email **Subject:** [Subject line] [Email body — 3–5 sentences] --- ### 📞 Call Script **Opening:** [Opening line — conversational, 1–2 sentences] **Value Bridge:** [Why you're calling and why now — 2–3 sentences tied to a signal] **Ask:** [Single, low-friction ask — e.g., 15-min
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--- name: contact-research description: "Research a specific person using Common Room data. Triggers on 'who is [name]', 'look up [email]', 'research [contact]', 'is [name] a warm lead', or any contact-level question." --- # Contact Research Retrieve a comprehensive contact profile from Common Room. Supports lookup by email, social handle, or name + company. Returns enriched data including activity history, Spark, scores, website visits, and CRM fields. ## Data Source Use the Common Room MCP server as the primary source. If its tools are unavailable or unauthenticated, tell the user that the Common Room connection is required and stop before producing a contact profile. Ground every contact fact in tool output. ## Step 1: Locate the Contact Common Room supports multiple lookup methods — use whichever the user has provided: | What the user gives | Lookup method | |---------------------|--------------| | Email address | Look up by email (most reliable) | | LinkedIn, Twitter/X, or GitHub handle | Look up by social handle — specify handle type explicitly | | Name + company | Identity resolution by name + org domain; present matches if ambiguous | | Name only | Search by name; if multiple matches, show a brief list and ask the user to confirm | If no match is found, respond: "Common Room doesn't have a record for this person." Do not speculate or fabricate profile data. ## Step 2: Fetch Contact Fields Use the Common Room object catalog to see available field groups and their contents. For full profiles, request all groups. For targeted questions, request only what's relevant. **Key field groups to know about:** - **Scores** — always return as raw values or percentiles, never labels - **Recent activity** — use `Contact Initiated` filter (last 60 days) for their actions, not your team's - **Website visits** — total count + specific pages (last 12 weeks) - **Spark** — retrieve all Sparks when tracking engagement evolution over time ## Step 3: Run Spark Enrichment (If Available) If Spark is available, use it. Spark provides: - Professional background and job history - Social presence and influence signals - Persona classification: Champion, Economic Buyer, Technical Evaluator, End User, or Gatekeeper - Inferred role in the buying process If Spark is unavailable but real activity data exists (recent actions, website visits, community engagement), infer a persona from those signals. If neither Spark nor activity data is available, classify as Unknown — do not guess a persona from title alone. Retrieve **all Sparks** (not just the most recent) when the user wants to understand how this contact's engagement has evolved over time. ## Step 4: Assess Account Context Pull an abbreviated account snapshot for this contact's parent company. Note: - Open opportunities, expansion signals, or churn risk at the account level - Whether other contacts at this company are also active - How this person's engagement compares to their colleagues ## Step 5: Identify Conversation Angles Based on activity and signals, surface the strongest 2–3 hooks: - A recent `Contact Initiated` activity (community post, product event, support ticket) - A specific web page they visited recently — especially if it signals evaluation intent - A job change, promotion, or company news - Their Spark persona and what that suggests about communication style - Their role in a known active deal ## Output Format Only include sections where data was actually returned. Omit sections with no data rather than filling them with guesses. **When data is rich:** ``` ## [Contact Name] — Profile **Overview** [2 sentences: who they are, their role, and relationship status] **Details** - Title: [title] - Company: [company] - Email: [email] - LinkedIn: [URL] - Other profiles: [Twitter/X, GitHub, CRM link if available] **Scores** [If scores returned] [All scores as raw values or percentiles] **Recent Activity** (last 60 days) [If activity returned] [3–5 bullets with date
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--- name: prospect description: "Build targeted account or contact lists using Common Room's Prospector. Triggers on 'find companies that match [criteria]', 'build a prospect list', 'find contacts at [type of company]', 'show me companies hiring [role]', or any list-building request." --- # Prospecting Build targeted account and contact lists using Common Room's Prospector. Supports iterative refinement through natural conversation, intent-based discovery, and both net-new prospecting and signal-based queries against existing accounts. ## Data Source Use the Common Room MCP server and its object catalog. If its tools are unavailable or unauthenticated, tell the user that the Common Room connection is required and stop before producing a prospect list. Show only fields returned by the selected object type. ## Critical Distinction: Two Object Types Common Room's Prospector operates against two fundamentally different object types. Always clarify which one is in play before running a query: **`ProspectorOrganization`** — Companies **not yet in Common Room** - Net-new companies that match specified criteria - Available fields are firmographic only: name, domain, size, industry, capital raised, annual revenue, location - Fewer filter options — no signal-based filters, no scores, no activity history - Use when: building a brand-new target list, territory planning, top-of-funnel expansion **`Organization`** (in Common Room) — Companies **already in your CR workspace** - Full signal data available: product usage, community activity, CRM fields, scores, custom fields - Much richer filter set — includes signal-based, score-based, segment-based, and firmographic filters - Use when: finding warm accounts to prioritize, identifying expansion candidates, surfacing intent signals within existing pipeline When a user's request could apply to both (e.g., "Show companies hiring AI engineers this month"), clarify: > "Are you looking for net-new companies not yet in Common Room, or filtering accounts already in your workspace?" The catalog should make this distinction explicit so the LLM can select the right Prospector endpoint. ## Step 0: Load User Context (Me) Fetch the `Me` object to get the user's segments. When prospecting against `Organization` records (accounts already in CR), default to filtering within "My Segments" unless the user asks for a broader search. ## Step 1: Gather Targeting Criteria If criteria are already provided, proceed. Otherwise ask: > "What kind of accounts or contacts are you looking for? For example: company size, industry, job titles, signals like recent product activity or community engagement, geographic region, or specific intent signals like recent funding or job postings." Use the Common Room object catalog to see available filters for each object type. The key distinction: - **ProspectorOrganization** — firmographic and technographic filters only (industry, size, geography, funding, tech stack) - **Organization** — all firmographic filters plus signal-based, score-based, segment-based, and CRM filters **Lookalike search:** If the user asks to "find companies like [X]", first look up the reference company in Common Room (or via web search if not in CR). Extract its key attributes — industry, employee range, tech stack, funding stage, geography — and propose those as filter criteria. Present the derived criteria to the user for confirmation before running the search, since lookalike targeting works best when the user can refine which attributes matter most. ## Step 2: Support Iterative Refinement Prospecting is conversational. Support multi-turn refinement naturally: 1. Run initial query with provided criteria 2. If results are large (50+), summarize and offer: "I found [N] results. Want to narrow by [suggested filter]?" 3. If results are too few (< 5), suggest: "Only [N] results with those filters — I can broaden by relaxing [specific criterion]." 4. Apply each refinement as a follow-up quer
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--- name: weekly-prep-brief description: "Generate a comprehensive weekly briefing for all external calls in the next 7 days. Triggers on 'weekly prep brief', 'prepare my week', 'what calls do I have this week', 'Monday prep', or any weekly planning request." --- # Weekly Prep Brief Generate a single comprehensive weekly briefing that covers every external customer or prospect call in the next 7 days, with per-meeting account and contact research from Common Room. ## Data Sources Use the Common Room MCP server as the primary account and contact source. If its tools are unavailable or unauthenticated, tell the user that the Common Room connection is required and stop before producing signal-backed briefings. Use an available calendar connector to retrieve meetings; otherwise collect meeting details from the user. ## Briefing Process ### Step 1: Get the Week's External Meetings **Option A — Calendar connected:** Use an available calendar connector to fetch all meetings scheduled in the next 7 days (or a user-specified range). Filter to keep only external meetings — those with attendees from outside your organization. Discard internal-only meetings, one-on-ones with colleagues, and recurring internal syncs. Identify for each external meeting: - Company name - Meeting date and time - External attendee names and email addresses **Option B — No calendar connected:** Ask the user: "To build your weekly prep brief, I'll need your upcoming external calls. Please list them: company name, date/time, and attendee names." Accept freeform input and parse it into a structured list before proceeding. ### Step 2: Confirm the Meeting List Present the identified meetings to the user for confirmation before beginning research: > "Here are the external calls I found for this week. Let me know if anything's missing or should be excluded: > - [Company] — [Day], [Time] — [Attendees] > - ..." This prevents wasted research on cancelled or incorrect meetings. ### Step 3: Research Each Meeting For each confirmed external meeting, run in parallel where possible: 1. **Account research** — full account snapshot using the account-research skill 2. **Contact research** — profile for each external attendee using the contact-research skill Common Room data is the primary source. After CR research, run a quick **recency check** for each company — this is supplementary, not primary: - Search `"[company name]" news` scoped to the last 7 days - For executive attendees, search their name for recent public posts or interviews - Only include findings that are genuinely noteworthy (funding, leadership changes, major press). Don't pad the brief with generic news. Depth calibration: - For high-priority accounts (large accounts, open opportunities, renewal risk), produce full depth research - For lower-priority or short meetings, produce abbreviated snapshots (3–4 bullets each) ### Step 4: Synthesize the Weekly Brief Compile all per-meeting research into a single structured document, sorted by meeting date/time. Open with a brief week-level overview that flags: - Any accounts with urgent signals (at-risk, trial expiring, expansion opportunity) - Any meetings that need special preparation or executive involvement - Total external call count and estimated time commitment ## Output Format ``` # Weekly Prep Brief — Week of [Date] ## Week Overview [2–4 bullets: key themes, flagged priorities, call count] --- ## [Monday / Tuesday / etc.] ### [Company Name] — [Time] **Attendees:** [Names and titles] **Meeting type:** [Discovery / QBR / Renewal / Expansion / etc. — inferred if possible] **Company Snapshot** [4–5 bullets: account status, top signals, recent activity] **Attendee Profiles** - **[Name]** ([Title]): [2–3 bullets on their signals, persona, conversation angle] - [Repeat per attendee] **Top Signals This Week** [2–3 most relevant signals for this specific call] **This Week's News** [If notable news found] [Only genuinely noteworthy findings
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Adds commonroom_create_segment, a dedicated MCP tool for creating segments with criteria, personas, and assignment. Segment creation through commonroom_create_object is deprecated but still supported. No listing or skill changes.
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Package observed Nov 7, 2026.
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