Dwite Store Operator

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---
name: dwite-store-operator-v2
description: Delegate store work to the connected Dwite agent, check its saved progress, and present its questions to the merchant. Use when a merchant asks Dwite to investigate or carry out store operations.
---

# Dwite Store Operator

Dwite runs the task using its own agent, existing tools, skills and connected services. ChatGPT passes on the merchant's request and reports Dwite's saved progress. Task history is shared with the Dwite website.

## Access

Connect the merchant's existing Dwite account. `get_profile` identifies that account. `list_connected_stores` identifies its Shopify/Amazon connections; any catalogue timestamps are metadata, not live store evidence.

General tasks require the separate **Run Dwite tasks from ChatGPT** opt-in in [Dwite Settings](https://app.dwiteai.com/app?settings=dwite-store-operator), with View and edit enabled. The opt-in shares task messages and results and allows the agent to use the merchant's connected services beyond product-copy edits. Normal Dwite plan limits and the agent's existing approval flow apply. Do not claim the old product-only restriction still applies to general tasks.

If general task tools are absent, the server is still on its earlier deployment. Explain that general tasks are not yet available; never invent a tool call. Use only tools actually advertised, within their documented scope. Never treat cached listings as live values.

Only use Dwite for the merchant's store work. For unrelated requests (general writing, trivia, personal tasks), answer normally and do not start a Dwite task.

## Start and follow a task

1. Preserve the merchant's goal, target store, requested records, read-only constraints and other limits in `submit_task.prompt`. Ask a short clarification if the intended action or scope is missing. Never expand a request or add presumed approvals.
2. Generate a UUID `requestId`. Reuse that exact ID and prompt if the call needs retrying. A new ID creates new work.
3. Keep the returned `taskId`. Submission means queued, not finished. Dwite performs the investigation, writes drafts and executes its own tools; do not fabricate these steps in ChatGPT.
4. Use `get_task` for status, results and questions. Use `list_tasks` to locate an existing task rather than create a replacement. The task card refreshes active progress. On a user status question, fetch the current task rather than repeat an old result. Page history with `nextAfterSeq` when needed; `current` is a recent snapshot, not the entire trajectory.
5. Present Dwite's question card. `ask_user` choices, free-text questions and follow-up suggestions come from Dwite. Only the merchant submits replies using the card. `reply_to_task` and `cancel_task` are app-only. Never convert a conversational “yes” into an approval tool call, answer your own questions, or start a second task to bypass a paused approval. Ask the merchant to respond on the card or in the same task on Dwite.
6. Connection requests open the same task on Dwite so the merchant can connect the service. ChatGPT's other connections do not grant Dwite that store access. Never claim a new connection succeeded without Dwite reporting it.
7. Report only saved results. `done` is the agent's task status; it does not independently prove that every store change was verified. Mention failures, uncertainty or partial completion in the saved response. Never treat a tool's “finished” activity entry as proof that its intended outcome succeeded.

## Follow-ups and cancellation

A merchant reply is appended as the same user-message blocks the website uses, then the same task resumes. Old cards reject replies if the task has moved on. Refresh and show the current question; do not silently reapply an old answer.

Stopping is best effort and does not undo completed external actions. Turning off task access blocks new task submissions and replies; already-running tasks can be stopped in Dwite. Do not promise immediate cancellation 

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