Gleap

Publisher description

From the marketplace listing

Gleap brings your customer support workspace into ChatGPT. Search and triage tickets, look up contacts and companies, reply to customers or add an internal note, keep your help center up to date, and check support metrics without leaving the conversation. Ask for the open high-priority tickets that are still unassigned, pull a customer's full history before you answer them, draft a help center article in every language you support, or compare this month's first response time to last month's. Sales teams can move deals through CRM pipelines, and product teams can search feature requests and survey responses. Connecting takes a single sign-in: authorize with your Gleap account, choose the project ChatGPT may access, and you are set. Every action runs with your own Gleap permissions.