iZap

Publisher description

From the marketplace listing

Connect iZap to manage your WhatsApp customer conversations without leaving the chat. Check how your day is going at a glance — message volume, how much your AI assistant is handling versus your team, and how long conversations are taking. Search and read your chat history, look up contacts, and send WhatsApp messages or approved templates on the spot. Launch broadcast campaigns with a preview step before anything goes out, and track their delivery. You can also set up and fine-tune the AI assistants that reply to your customers — create a new one or update its instructions in seconds. Everything runs against your own authenticated iZap business, so you see your real numbers and your real conversations.