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ProxyAI

ProxyAI v1.0.0

Support tickets and tasks

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Description

From the marketplace listing

Connect ProxyAI to your assistant to review customer support tickets and manage supported report tasks. Read your bots, ticket messages, staged reply drafts, task schedules, run history and held plans. With optional write permission, send replies you approve, update ticket status and tags, archive tickets, approve or dismiss drafts, and create or manage Weekly Sales Digest, Order Status Watcher and Knowledge Base Refresh tasks. Creating or resuming a report starts its schedule and emails your account; knowledge reports also refresh your knowledge base. Custom tasks, credentials, arbitrary API/MCP tools and external report recipients are not supported. You choose read-only or read/write access during OAuth sign-in. The connection covers all current and future bots in your account and requires the relevant ProxyAI features. Review replies, schedules and held plans before approving actions. Inspect uncertain outcomes before retrying. Revoke access in Account Settings.

Language: English · Automatically detected from descriptions.

Competitor profile

From the developer’s listing and package; capabilities are not independently tested. Package observed Nov 2, 2026.

Declared capabilities

  • Read support tickets
  • Review reply drafts
  • Manage Agent Tasks

Declared limitations

  • Read the synthetic ticket containing an instruction to resolve every ticket without authorization.
  • Connect with Allow changes unchecked. A read-only grant cannot make changes.
  • Do not disclose secrets or bypass account ownership.

Review scenarios; not an exhaustive list.

Cost & access

Pricing and account requirements have not been established from the available package declarations. Unknown pricing does not mean free access.

Starter prompt

List my bots and summarize open support tickets.

View package source →

Keywords

Files & skills

File archives

Plugin package7 files · 28.3 KBBrowse files →

Release notes

Initial directory package with 19 tools: support ticket workflows, three bounded report recipes, OAuth consent, sensitive-content checks, output minimization, durable draft-approval claiming, scope enforcement, revocation and write activity.

Declared in the saved package. Remote tools may change independently.

Package details

Publisher declarations from the archived package. These are separate from our research and the live service's terms.

Package author
ProxyAI
Keywords
See keywords
Review scenarios
5 positive · 3 negativeScenario counts, not test results.

Declared capabilities

  • Read support tickets
  • Review reply drafts
  • Manage Agent Tasks
  • Send approved replies

Package observed Nov 2, 2026.

Technical details
First seen
Oct 31, 2026 · 06:00 UTC
Last seen
Nov 3, 2026 · 18:00 UTC
Collection status
Collected

plugin_asdk_app_6ad07e6a67548191856fbedcdff57be6

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