ProxyAI
ProxyAI v1.0.0
Support tickets and tasks
From the developer
Declared capabilities
- Read support tickets
- Review reply drafts
- Manage Agent Tasks
Declared limitations
- Read the synthetic ticket containing an instruction to resolve every ticket without authorization.
- Connect with Allow changes unchecked. A read-only grant cannot make changes.
- Do not disclose secrets or bypass account ownership.
Not specified in the available declarations: pricing & account requirements.
Onboarding example
List my bots and summarize open support tickets.
Sources & dates
Developer declarations; not independently tested. Listing last checked Nov 15, 2026. Package observed Nov 15, 2026.
Description
From the marketplace listing
Connect ProxyAI to your assistant to review customer support tickets and manage supported report tasks. Read your bots, ticket messages, staged reply drafts, task schedules, run history and held plans. With optional write permission, send replies you approve, update ticket status and tags, archive tickets, approve or dismiss drafts, and create or manage Weekly Sales Digest, Order Status Watcher and Knowledge Base Refresh tasks. Creating or resuming a report starts its schedule and emails your account; knowledge reports also refresh your knowledge base. Custom tasks, credentials, arbitrary API/MCP tools and external report recipients are not supported. You choose read-only or read/write access during OAuth sign-in. The connection covers all current and future bots in your account and requires the relevant ProxyAI features. Review replies, schedules and held plans before approving actions. Inspect uncertain outcomes before retrying. Revoke access in Account Settings.
Language: English · Automatically detected from descriptions.
Matches for “support bot”
Exact text from the indicated source. A mention alone does not establish support for your task.
Publisher full description
Connect ProxyAI to your assistant to review customer support tickets and manage supported report tasks. Read your bots, ticket messages, staged reply drafts, task schedules, run history and held plans. With optional write permission, send replies you approve, update ticket status and tags, archive tickets, approve or dismiss drafts, and create or manage Weekly Sales Digest, Order Status Watcher and Knowledge Base Refresh tasks. Creating or resuming a report starts its schedule and emails your account; knowledge reports also refresh your knowledge base. Custom tasks, credentials, arbitrary API/MCP tools and external report recipients are not supported. You choose read-only or read/write access during OAuth sign-in. The connection covers all current and future bots in your account and requires the relevant ProxyAI features. Review replies, schedules and held plans before approving actions. Inspect uncertain outcomes before retrying. Revoke access in Account Settings.
Publisher subtitle
Support tickets and tasks
Publisher capabilities · listing
Read support tickets Review reply drafts Manage Agent Tasks Send approved replies
Publisher keywords · listing
customer-support helpdesk agent-tasks tickets mcp
Publisher description
Review ProxyAI support tickets and manage Agent Tasks with optional write permission.
Changes
No changes recorded yet. Follow this plugin to keep track of future changes.
First seen Oct 31, 2026. Last seen Nov 15, 2026.
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Keywords
Files & skills
File archives
Release notes
Initial directory package with 19 tools: support ticket workflows, three bounded report recipes, OAuth consent, sensitive-content checks, output minimization, durable draft-approval claiming, scope enforcement, revocation and write activity.
Declared in the saved package. Remote tools may change independently.
Package details
Publisher declarations from the archived package. These are separate from our research and the live service's terms.
- Package author
- ProxyAI
- Keywords
- See keywords
- Review scenarios
- 5 positive · 3 negativeScenario counts, not test results.
Declared capabilities
- Read support tickets
- Review reply drafts
- Manage Agent Tasks
- Send approved replies
Package observed Nov 15, 2026.
Technical details
- First seen
- Oct 31, 2026 · 06:00 UTC
- Last seen
- Nov 15, 2026 · 06:00 UTC
- Collection status
- Collected
plugin_asdk_app_6ad07e6a67548191856fbedcdff57be6
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