← Zendesk (Beta)CONTENT HISTORY

Update to Zendesk (Beta)

Snapshot Oct 8, 2026 · 00:04 UTC · version 0.1.0

WHAT CHANGED · RULE-BASED ANALYSIS

Package or technical metadata updated

Discoverability changed from “LISTED” to “UNLISTED”.

Observed in package metadata. These changes alone do not establish a new customer-facing feature.

Discoverability

Before

LISTED

After

UNLISTED

Compare saved observations

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Full technical diff · 1 changed fields

changed /discoverability

BEFORE
"LISTED"
AFTER
"UNLISTED"
Full snapshot data
{
  "canonical_app_id": "connector_47d5e934d8f546b98f2d2db564ca04a3",
  "connector_id": "connector_47d5e934d8f546b98f2d2db564ca04a3",
  "created_at": "2026-08-10T23:48:09.050561Z",
  "discoverability": "UNLISTED",
  "id": "plugin_connector_1p_a609524f62cc8191874331fbd02c064e",
  "is_template": false,
  "name": "zendesk",
  "release": {
    "app_ids": [
      "connector_47d5e934d8f546b98f2d2db564ca04a3"
    ],
    "app_manifest": {
      "apps": {
        "zendesk": {
          "id": "connector_47d5e934d8f546b98f2d2db564ca04a3",
          "required": true
        }
      }
    },
    "app_templates": [],
    "description": "Investigate and manage Zendesk support work across tickets, customers, organizations, Guide, Talk, Chat, Omnichannel, SLAs, satisfaction, and incidents.",
    "display_name": "Zendesk (Beta)",
    "id": "pluginrel_6a8e5ca5add48191844dfab5b103b174",
    "interface": {
      "brand_color": "#03363D",
      "capabilities": [
        "Interactive",
        "Read",
        "Write"
      ],
      "category": "Business & Operations",
      "composer_icon_dark_url": null,
      "composer_icon_url": "https://files.openai.com/content?id=file_00000000a0dc81f7ac03aa5ea9d39934",
      "default_prompt": "Investigate tickets and customer context, review support operations, and update Zendesk only when requested",
      "default_prompts": [
        "Investigate tickets and customer context, review support operations, and update Zendesk only when requested"
      ],
      "developer_name": "OpenAI",
      "logo_url": "https://files.openai.com/content?id=file_000000002c8881f7849e9678184a7570",
      "logo_url_dark": null,
      "long_description": "Use Zendesk to investigate support tickets and customer context, review queues and service metrics, work with Guide content, inspect Talk, Chat, and Omnichannel operations, and perform explicit support updates through the OpenAI connector.",
      "plugin_category_id": "business & operations",
      "privacy_policy_url": "https://www.zendesk.com/company/privacy-and-data-protection/",
      "screenshot_urls": [],
      "short_description": "Investigate support activity and manage Zendesk work",
      "terms_of_service_url": "https://www.zendesk.com/company/agreements-and-terms/",
      "website_url": "https://www.zendesk.com/"
    },
    "keywords": [
      "zendesk",
      "customer support",
      "tickets",
      "help center",
      "guide",
      "talk",
      "chat",
      "omnichannel",
      "service operations"
    ],
    "mcp_servers": [],
    "onboarding_skill_name": null,
    "requires_local_executor": false,
    "skills": [],
    "version": "0.1.0"
  },
  "scope": "GLOBAL",
  "share_url": "https://chatgpt.com/plugins/plugin_connector_1p_a609524f62cc8191874331fbd02c064e?open_in_app",
  "status": "ENABLED"
}

SHA-256 of public snapshot: 31285f1e5ecff4c820bf15ee445f3af195aa944b8220f902f0dfc477178bc775