← Ciarem AICONTENT HISTORY

Update to Ciarem AI

Snapshot Oct 24, 2026 · 13:42 UTC · version 0.1.0

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{
  "description": "Use when an admin asks how the team, the inbox or the AI agent performed over the last week or day in Ciarem.",
  "included_files": [],
  "name": "weekly-report",
  "skill_md_contents": "---\nname: weekly-report\ndescription: Use when an admin asks how the team, the inbox or the AI agent performed over the last week or day in Ciarem.\n---\n\n# Weekly report\n\nAdmins only: if a tool answers `requires_admin`, tell the user only workspace admins can see these numbers.\n\n1. Call `get_metrics` with `period: \"7d\"` (or `\"24h\"` if the user asks about today).\n2. Call `get_account_health`.\n3. Write the report:\n   - **Volume**: active conversations, per channel, new leads.\n   - **AI agent**: how many conversations the AI handled, share of the total.\n   - **Team**: the leaderboard as a small table (assigned, sent, resolved, median reply time in minutes).\n   - **Waiting now**: `awaiting_reply`.\n   - **Fix first**: the failing readiness checks and open recommended actions from `get_account_health`, most severe first.\n4. If the user asks why the AI transferred or answered a specific chat, call `explain_ai_decisions` with the contact's name, phone or email.\n\nReport the numbers as returned; don't extrapolate trends from a single period.\n"
}

SHA-256 of public snapshot: 977d38fd0a27864b1bf110abc5acc25b08a23c4cdc39a9471e19f48968ae7968