Update to Customer Feedback Analyzer

{
  "description": "Compare customer needs across time, channels, products, and supplied customer segments with suitable caveats.",
  "included_files": [],
  "name": "segmentation-and-trend-analysis",
  "skill_md_contents": "---\nname: segmentation-and-trend-analysis\ndescription: Compare customer needs across time, channels, products, and supplied customer segments with suitable caveats.\n---\n\n# Segmentation and Trend Analysis\n\nUse only available, relevant, non-sensitive segment attributes. Do not infer demographics, protected classes, or personal characteristics. Show sample sizes and denominators for each slice; suppress or aggregate small groups when they could reveal an individual. Warn when the sample or missingness makes comparison unstable.\n\nFor temporal analysis, normalize counts when total feedback volume changes, disclose the window, and consider releases, channel shifts, seasonality, and solicitation changes. Separate correlation from cause. Identify emerging, persistent, declining, and newly observed themes only if the data supports such comparisons. State when historical coverage is insufficient.\n"
}