Update to Ciarem AI

{
  "canonical_app_id": "asdk_app_6ac028974a38819183e40cf821805610",
  "connector_id": "asdk_app_6ac028974a38819183e40cf821805610",
  "created_at": "2026-10-02T23:45:06.545488Z",
  "discoverability": "LISTED",
  "id": "plugin_asdk_app_6ac028974a38819183e40cf821805610",
  "is_template": false,
  "is_template_instance": false,
  "name": "ciarem",
  "release": {
    "app_ids": [
      "asdk_app_6ac028974a38819183e40cf821805610"
    ],
    "app_manifest": {
      "apps": {
        "ciarem": {
          "id": "asdk_app_6ac028974a38819183e40cf821805610",
          "required": true
        }
      }
    },
    "app_templates": [],
    "description": "Read your Ciarem inbox, contacts, knowledge base, help center and AI-agent setup, decisions and performance from ChatGPT.",
    "display_name": "Ciarem AI",
    "id": "pluginrel_e1621f9f35ec8191a6d106b58aedbae3",
    "interface": {
      "brand_color": "#171717",
      "capabilities": [
        "Read"
      ],
      "category": "Business & Operations",
      "composer_icon_dark_url": null,
      "composer_icon_url": "https://files.openai.com/content?id=file_000000003f04820e99a27b84538052b6",
      "default_prompt": "Which conversations assigned to me are waiting for a reply?",
      "default_prompts": [
        "Which conversations assigned to me are waiting for a reply?",
        "Prep me for my call with Lucia Gómez",
        "How did my team and the AI agent do this week?"
      ],
      "developer_name": "Treble AI",
      "logo_url": "https://files.openai.com/content?id=file_00000000e9b0820e8a4b2b0198bb3600",
      "logo_url_dark": null,
      "long_description": "Ciarem AI is a customer-messaging CRM for WhatsApp, Instagram, Messenger and web chat, with an AI agent that answers your customers. This app lets ChatGPT read your Ciarem workspace so you can catch up, prepare, check on your AI agent and report without leaving the conversation.\n\nWhat you can do:\n• Inbox: list open, unassigned or your own conversations by channel, find chats by name or message text, and read a full conversation including the team's internal notes.\n• Contacts: look up a customer or lead by name, phone or email, see their details, funnel stage and recent conversations, and get a brief before a call.\n• Knowledge base: search what your AI agent answers from, by meaning or by exact wording, to trace which document, text or website made it say something.\n• Help center: get how-to answers from the Ciarem help articles, in your language.\n• AI agent (admins): how it is configured (business profile, agents, skills, knowledge bases, catalogs, coaching), its transfer and assignment rules, why it answered, transferred or declined in a specific conversation, how it performed (handled vs transferred, fallbacks, reply latency), the questions it could not answer, every knowledge source in full, and the latest response evaluations.\n• Team and account (admins): conversation volume per channel, how many chats the AI handled, new leads and chats awaiting reply, the team leaderboard with reply times, and whether the workspace is ready to answer customers and what to fix.\n\nEvery result links back to Ciarem so you can act on it there.\n\nRead-only: the app never sends messages to customers or changes data. It respects your Ciarem role: agents only see the contacts and conversations assigned to them, and the AI, team and account views are limited to admins.\n\nRequires a Ciarem account with an active plan or trial. Sign in with your Ciarem account and choose the workspace to connect.",
      "plugin_category_id": "business & operations",
      "privacy_policy_url": "https://www.ciarem.ai/privacy",
      "screenshot_urls": [],
      "short_description": "Your customer inbox and CRM",
      "terms_of_service_url": "https://www.ciarem.ai/tos",
      "website_url": "https://www.ciarem.ai/"
    },
    "keywords": [
      "crm",
      "whatsapp",
      "instagram",
      "messenger",
      "inbox",
      "customer-messaging",
      "ai-agent"
    ],
    "onboarding_skill_name": null,
    "requires_local_executor": false,
    "skills": [
      {
        "description": "Use when the user wants to prepare for a call or meeting with a customer or lead, or asks \"who is X\" / \"what do we know about X\" in Ciarem.",
        "interface": {
          "brand_color": null,
          "default_prompt": null,
          "display_name": "contact-brief",
          "icon_large_url": null,
          "icon_small_url": null,
          "iconography": "chat",
          "short_description": "Use when the user wants to prepare for a call or meeting with a customer or lead, or asks \"who is X\" / \"what do we know about X\" in Ciarem."
        },
        "name": "contact-brief",
        "plugin_release_skill_id": "pluginrsk_6ad7959b42188191a5489a7add9f89e3"
      },
      {
        "description": "Use when the user asks what needs their attention in Ciarem, which customers are waiting, or wants help catching up on their inbox.",
        "interface": {
          "brand_color": null,
          "default_prompt": null,
          "display_name": "inbox-triage",
          "icon_large_url": null,
          "icon_small_url": null,
          "iconography": "chat",
          "short_description": "Use when the user asks what needs their attention in Ciarem, which customers are waiting, or wants help catching up on their inbox."
        },
        "name": "inbox-triage",
        "plugin_release_skill_id": "pluginrsk_6ad7959acd5881918c789b83fbb9b90e"
      },
      {
        "description": "Use when an admin asks how the team, the inbox or the AI agent performed over the last week or day in Ciarem.",
        "interface": {
          "brand_color": null,
          "default_prompt": null,
          "display_name": "weekly-report",
          "icon_large_url": null,
          "icon_small_url": null,
          "iconography": "chart",
          "short_description": "Use when an admin asks how the team, the inbox or the AI agent performed over the last week or day in Ciarem."
        },
        "name": "weekly-report",
        "plugin_release_skill_id": "pluginrsk_6ad7959a73a48191aa70fc275aa7ca2a"
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    ],
    "version": "0.1.1"
  },
  "scope": "GLOBAL",
  "status": "ENABLED"
}