Update to Userorbit

Changed files

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.codex-plugin/plugin.json →

plugin.json →

skills/customer-support-operations/SKILL.md →

skills/product-insights/SKILL.md →

skills/release-review/SKILL.md →

skills/support-to-help/SKILL.md →

plugin.json

− removed · + added

--- before
+++ after
@@ -1,8 +1,8 @@
 {
   "$schema": "https://agent-plugins.org/schemas/1.0.0/plugin.schema.json",
   "name": "userorbit",
-  "version": "1.0.15",
-  "description": "Review customer feedback and roadmaps, draft release notes and help articles, and review customer onboarding in Userorbit.",
+  "version": "1.0.16",
+  "description": "Explore customer feedback, support, product insights and onboarding in Userorbit.",
   "author": {
     "name": "Userorbit",
     "email": "support@userorbit.com",
@@ -26,85 +26,90 @@
     "com.openai": {
       "interface": {
         "displayName": "Userorbit",
-        "shortDescription": "Feedback, release notes & help",
-        "longDescription": "Userorbit connects customer feedback, product roadmaps, release notes, help centers, customer support, and customer onboarding in your Userorbit workspace.\n\nReview feature requests and their roadmap status with links to supporting records. Turn completed feature requests into release-note drafts. Group recurring support questions and draft help articles grounded in existing conversations and documentation. Review release notes and suggest relevant product tour, onboarding checklist, and help center updates.\n\nReview the proposed content in chat. With optional write permission, save and edit unpublished, unscheduled release-note and help-article drafts, then open them in Userorbit. Publishing, scheduling, customer replies, automation, and product analytics are handled in Userorbit and are not exposed by this launch version.\n\nA Userorbit account and connected workspace are required. Available records and actions follow your permissions and OAuth grants. Completed feature-request status alone does not establish a shipment date. Supporting links are included when records provide them.",
+        "shortDescription": "Feedback, support & insights",
+        "longDescription": "Userorbit connects customer feedback, roadmaps, support, help content, onboarding and product insights in your workspace. Explore requests and customer context, prepare release notes and help content, and investigate product activity with the tools available to your connection.\n\nWith the appropriate permissions and your instruction, make supported changes to feedback, save unpublished content drafts, edit workflow drafts, or send support replies. Review action results and delivery status: a saved reply does not by itself prove delivery.\n\nAvailable tools depend on permissions, OAuth grants and host support. Event subscriptions also require workspace enrollment. Event callbacks may be delivered more than once; callback acceptance alone does not prove that a follow-up completed. A Userorbit account and connected workspace are required.",
         "developerName": "Userorbit",
         "category": "Productivity",
         "capabilities": [
-          "Customer feedback and feature requests",
-          "Product roadmaps and request status",
-          "Completed feedback to release-note drafts",
-          "Recurring support questions to help article drafts",
-          "Review of customer onboarding, product tours and checklists",
-          "Help center articles and collections",
-          "Saving and editing unpublished drafts"
+          "Customer feedback and roadmaps",
+          "Customer lookup and support operations",
+          "Release notes and help drafts",
+          "Product analytics and onboarding evidence",
+          "Workflow draft inspection and edits",
+          "Events where supported and enabled"
         ],
-        "websiteURL": "https://userorbit.com",
+        "websiteURL": "https://userorbit.com/help/en/userorbit-mcp-server",
         "supportURL": "https://userorbit.com/contact",
         "privacyPolicyURL": "https://userorbit.com/privacy",
         "termsOfServiceURL": "https://userorbit.com/terms",
         "defaultPrompt": [
           "What are customers asking for lately?",
-          "Draft release notes from our completed feature requests.",
-          "Which support questions should we cover in our help center?"
+          "Summarize recent support activity.",
+          "Show product activity for a selected project."
         ],
         "brandColor": "#863BFF",
         "composerIcon": "./assets/userorbit-icon.png",
         "logo": "./assets/userorbit-icon.png"
       },
       "publication": {
-        "release_notes": "Focused launch for customer feedback, release-note drafts, support-to-help drafts, and onboarding/documentation review. Optional write access saves and edits unpublished drafts; other capabilities remain in Userorbit."
+        "release_notes": "Expanded permission-aware customer, support, analytics and onboarding tools, workflow draft inspection and editing, and event support where enabled and supported."
       },
       "review": {
         "test_cases": {
           "positive": [
             {
-              "description": "Workspace and feedback summary: connect to Atlas with read-only access. First ask which workspace is connected, then run the prompt below. Atlas contains fictional sample data; keep that distinction clear.",
-              "prompt": "What are customers asking for lately?",
-              "tools_triggered": "userorbit_context, userorbit_feedbacks_list; userorbit_feedbacks_info when detail is needed",
-              "expected_behavior": "Confirms Atlas/read-only access, summarizes accessible recent feedback with its recorded status and returned source links. Does not invent votes, live customer demand, or change records."
+              "description": "Atlas sample workspace, read access. Completed feedback contains five sample requests plus one PluginVerification20261011X9 test fixture; exclude the verification fixture.",
+              "prompt": "Draft release notes from our completed feature requests, with links to the supporting requests.",
+              "tools_triggered": "userorbit_context, userorbit_completed_feedback, userorbit_feedbacks_info as needed",
+              "expected_behavior": "List completed feedback, follow pagination, and draft a reviewable release note using returned evidence. Exclude the verification fixture and do not invent a shipping date, save, publish, or send."
             },
             {
-              "description": "Candidate release notes and onboarding review: connect Atlas read-only and run the prompt below. Internal verification fixtures are not release evidence. Then ask \"Does this need any onboarding or help updates?\"",
-              "prompt": "Draft release notes from our completed feature requests.",
-              "tools_triggered": "userorbit_completed_feedback; userorbit_feedbacks_info when needed; userorbit_tours_list/info, userorbit_checklists_list/info, userorbit_articles_list/info for review",
-              "expected_behavior": "Shows candidate release notes in chat with source links. Completed status alone does not establish a shipment date. Reviews existing onboarding and documentation records and suggests only evidence-backed changes, or explains when no change is needed. No save, publication or other mutation occurs."
+              "description": "Atlas sample workspace with Main Roadmap, ID 7fb02ed6-1d72-491c-a816-1362862ddb45, and sample feedback.",
+              "prompt": "Summarize current customer requests and show their status on Main Roadmap.",
+              "tools_triggered": "userorbit_context, userorbit_feedbacks_list, userorbit_roadmap_views_list, userorbit_roadmap_views_items",
+              "expected_behavior": "Read feedback and Main Roadmap items, link to returned records when available, and distinguish requested, planned, in-progress and completed status. Follow pagination and disclose incomplete coverage. Make no changes."
             },
             {
-              "description": "Save and edit a reviewed draft: connect Atlas with write access. First run test case 2 in the same chat, then the prompt below. After saving, ask \"Make the opening paragraph shorter.\"",
-              "prompt": "Save these as a draft.",
-              "tools_triggered": "userorbit_collections_list, userorbit_announcements_create, userorbit_announcements_info, userorbit_announcements_update",
-              "expected_behavior": "Saves and then edits the same unpublished, unscheduled announcement using its current revision. Returns an Open draft link and verifies the shorter opening persists. Does not publish, schedule, send email or launch an in-app experience."
+              "description": "Atlas sample workspace with eight fictional support threads, including 88913482-c662-4b60-ae13-9ed78054d409, and existing help article Create your first issue (9e8c367e-3499-4a0f-ad5e-45394d732f5a).",
+              "prompt": "What recurring support questions should our help center address? Draft an outline grounded in the conversations and existing documentation.",
+              "tools_triggered": "userorbit_support_threads_list, userorbit_support_threads_info, userorbit_articles_list, userorbit_articles_info",
+              "expected_behavior": "Read relevant conversations and existing articles; summarize supported recurring questions and provide a reviewable outline grounded in returned evidence. Do not save an article, send a reply, or represent sample data as real customer demand."
             },
             {
-              "description": "Support-to-help: connect Atlas read-only. First ask which support questions should be covered in the help center, then run the prompt below. The sample inbox has eight conversations: four draft-recovery questions, two duplicate-issue questions and two sharing-link questions, from five fictional contacts.",
-              "prompt": "Draft an article for the most common one.",
-              "tools_triggered": "userorbit_support_threads_list, userorbit_support_threads_info, userorbit_articles_list, userorbit_articles_info",
-              "expected_behavior": "Drafts a focused recovery/help update grounded in sample conversations, resolution notes and existing documentation. Includes source links, distinguishes sample thread counts from real customer statistics, and flags unverified recovery duration/refresh/device behavior. No customer reply or article publication occurs."
+              "description": "Atlas sample workspace includes tour Welcome to Atlas Cloud (e771ffaa-603d-4e8a-991a-a6ae4add457e) and a saved onboarding checklist (c2c593cb-efeb-4778-89c2-4c584e99bc8e).",
+              "prompt": "Review our Welcome to Atlas Cloud tour and onboarding checklist. What do they currently cover?",
+              "tools_triggered": "userorbit_tours_list, userorbit_tours_info, userorbit_checklists_list, userorbit_checklists_info",
+              "expected_behavior": "Summarize the returned tour steps and checklist tasks, cite available records, and identify missing evidence without claiming to have tested the live interface. Make no edits or publication changes."
             },
             {
-              "description": "Save and edit a help draft: connect Atlas with write permission. First complete test case 4 in the same chat, then run the prompt below. After saving, ask \"Make the opening paragraph shorter.\"",
-              "prompt": "Save this as a help article draft.",
-              "tools_triggered": "userorbit_article_collections_list, userorbit_articles_create, userorbit_articles_info, userorbit_articles_update",
-              "expected_behavior": "Saves a new unpublished help article draft in a selected help collection, reads the current draft and then edits that same draft. Returns an Open draft link and verifies the shorter opening persists and the draft remains unpublished. Does not overwrite a published article or publish, schedule or send content."
+              "description": "Atlas sample workspace, Default Project 2ee01e22-ecd8-4917-a4f6-de4cd0f9cab7, timezone America/New_York; October 1\u201314, 2026 inclusive. Analytics read access required.",
+              "prompt": "For Atlas Default Project, calculate daily active users across all events from October 1 through October 14, 2026.",
+              "tools_triggered": "userorbit_context, userorbit_analytics_query",
+              "expected_behavior": "Request daily activeUsers for all events ($*) over the specified dates. Return the 14 daily points and project timezone. Define each day as distinct distinct_id values and do not sum daily values into unique users across the whole period or infer causality."
             }
           ],
           "negative": [
             {
-              "description": "Read-only permission enforcement: connect Atlas read-only and first draft candidate release notes. Explain the missing write permission; no saved announcement is created.",
-              "prompt": "Save these release notes as a draft."
+              "description": "A read-only grant cannot save drafts. Explain the missing write permission; do not call any create or update tool and do not claim a draft was saved.",
+              "prompt": "Save these release notes as a draft in Userorbit."
             },
             {
-              "description": "Automation is not exposed by this launch version. Explain that creating, editing, reviewing or running workflows must be done in Userorbit. Do not use local credentials, direct HTTP, browser automation or another connector as a fallback, send an email, or claim a workflow was created.",
-              "prompt": "Set up a welcome email workflow for new customers."
+              "description": "A recording metadata entry is not the recording or a transcript. Explain the limitation; do not claim to have watched footage or invented click details.",
+              "prompt": "Watch the session recording and tell me exactly what the customer clicked."
             },
             {
-              "description": "Product analytics, signup funnels, retention and session replay are not exposed by this launch version. Explain the limitation without inventing conversion or abandonment results.",
-              "prompt": "Where are users dropping off during signup?"
+              "description": "The connected Userorbit tools do not provide a three-step funnel or cohort-retention computation. Explain the limitation; do not fabricate a funnel or substitute active-user totals as retention.",
+              "prompt": "Calculate the signup funnel conversion rate and 30-day cohort retention for our product."
             }
           ]
         },
-        "demo_recording_url": "https://www.youtube.com/watch?v=kwhtF_3v6-U"
+        "prompts": [
+          "What are customers asking for lately?",
+          "Draft release notes from completed feature requests.",
+          "Summarize support questions and suggest help content.",
+          "Calculate daily active users for a selected date range."
+        ],
+        "demo_recording_url": "https://www.youtube.com/watch?v=DpeH5Rnqfn0"
       },
       "apps": "./.app.json"
     }