Update to Rippit

Changed files

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.codex-plugin/plugin.json →

.codex-plugin/plugin.json

− removed · + added

--- before
+++ after
@@ -1,7 +1,7 @@
 {
   "name": "app-6a860a7e55888191a2186b19e03fe4b1",
   "version": "1.0.1",
-  "description": "Find out what your customers are actually telling you. Rippit reads every support ticket, call, and chat transcript in full, not summaries, so you can surface the themes driving your volume, quantify what they're costing you, and back every finding with the customer's own words.",
+  "description": "Load, store and run bulk AI analysis on large datasets, with every row read.",
   "author": {
     "name": "Rippit",
     "url": "https://www.rippit.com"
@@ -17,8 +17,8 @@
   "skills": "./skills",
   "interface": {
     "displayName": "Rippit",
-    "shortDescription": "AI on 100% of conversations",
-    "longDescription": "Find out what your customers are actually telling you. Rippit reads every support ticket, call, and chat transcript in full, not summaries, so you can surface the themes driving your volume, quantify what they're costing you, and back every finding with the customer's own words.\n\nYou can use Rippit in ChatGPT to:\n\nCatch churn risk before it's a renewal problem\n\"Find accounts showing frustration or competitor comparisons in the last 90 days and rank them by revenue at risk.\"\n\nBuild the product case with evidence\n\"Analyze our sales calls and determine which product functionality is driving the most interest with prospects.\"\n\nFind what's driving preventable volume\n\"What percentage of our tickets are avoidable, and what are the primary root causes?\"\n\nAnswer the question behind the number\n\"CSAT dropped in chat last week. Go through those conversations and tell me why.\"\n\nRippit acts as the signed-in user and only reaches data that user can already access in Rippit. It does not write to your helpdesk or any other connected system. A Rippit account with at least one connected data source is required.",
+    "shortDescription": "AI that reads all your data",
+    "longDescription": "Rippit gives ChatGPT a data platform to work on. Connect business tools like Gong, Salesforce, Zendesk, Intercom, Snowflake and more, upload CSVs and files, or pull in targeted web content, then ask ChatGPT questions that span all of it.\n\nRippit reads every row, not the few records that fit in a chat. The heavy analysis runs in Rippit, so large jobs stay fast and affordable. It turns unstructured text like tickets, calls and documents into structured tables, queries millions of records in seconds, and saves results so you can pick up where you left off.\n\nSales, marketing, product and CX teams use Rippit with ChatGPT to find an edge and keep it: catch risk early, identify product bugs impacting key customers, influence roadmap decisions, track competitor moves and understand what customers are saying in their own words.",
     "developerName": "Rippit",
     "category": "Business & Operations",
     "capabilities": [
@@ -33,9 +33,9 @@
     "privacyPolicyURL": "https://www.rippit.com/privacy-policy",
     "termsOfServiceURL": "https://www.rippit.com/terms-of-service",
     "defaultPrompt": [
-      "What percentage of our tickets are avoidable, and what are the primary root causes?",
-      "CSAT dropped in chat last week. Go through those conversations and tell me why.",
-      "Find accounts showing frustration or competitor comparisons in the last 90 days and rank them by revenue at risk."
+      "What are customers complaining about most this month?",
+      "Tag every lost deal in this CSV by the reason given.",
+      "Which accounts mentioned a competitor recently?"
     ],
     "brandColor": "#046244",
     "brandColorDark": "#ACEA5B",