tests/expected/first-time-user/turn1_clarifying_question.md

# Turn 1 — Assistant reply (verbatim)

**User's message:**
> Hi, this is my first time trying this out. I just pulled our Q2 outside counsel invoices from our e-billing system, not sure what format you need but here's the export. Can you take a look and tell me what's going on?

**Assistant's reply:**

Thanks for sending this over — good news on the format question: this is a clean, already-tabular export (firm, matter, matter type, timekeeper role, hours, rate, billed amount, and budget estimate are all there as columns), not a raw LEDES e-billing file, so nothing needs to be converted before I dig in.

One quick question before I put together the full breakdown, because it changes how I'd frame the findings: **who is this for?**

1. **Internal review** — for you or your legal ops team, full detail, everything flagged
2. **A conversation with one of the outside counsel firms** — terser, framed as discussion points rather than a critique
3. **An executive or board audience** — leads with the business impact in plain language, minimal jargon, ready to drop into a deck or memo

Let me know which one (or a mix), and I'll run the full analysis — staffing mix, budget variance, allocation across firms, and where there's room for AI to take some of the routine work off outside counsel's plate — plus a spreadsheet version you can sort and share.