evals/behavior-confidence-heldout/graders/claims-vs-evidence.md

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type: llm
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PASS if the answer treats the product manager's note as an unverified claim rather than evidence of what users experience, and does not treat the confirmation page as proof that the booking reached the staff calendar.
FAIL if it relies on the note to rate reliability or failure handling, assumes errors are handled well, or assumes the staff calendar holds the booking because a confirmation appeared.