evals/redesign-routing-heldout-v2/graders/goal-first.md

---
type: llm
---
PASS if the answer treats lapsed members' main questions (when benefits start again and what happens to unused guest passes) as something the renewal flow must answer, either answers them before or alongside the plan choice or gives an evidence-based reason for keeping the plan grid first, and recommends one coherent flow rather than a menu of unrelated options.
FAIL if it keeps the plan-grid-first sequence without examining it, treats renewal mainly as choosing a plan, limits itself to visual styling, or offers several layouts without recommending one.