SKILL.md

---
name: kismet-reviews-fit
description: Judging fit from guest reviews on Kismet. Use whenever the guest asks whether a property suits them or their group — "good for couples?", "is it quiet?", "how is it in October?", "what do people say?", "will our dog be happy there?" — and whenever you are recommending between finalists, even if the guest never says the word "reviews". Covers persona and season filtering, empty-filter fallback, reading for fit signals, and honest expectation-setting.
---

# Kismet Reviews & Fit

Star averages answer nothing. "Will this work for US, THEN" is the question —
answer it with filtered evidence.

## Filter to the guest's situation

- `get_bookable_reviews` takes `persona` (family, couples, solo…) and
  `season` (winter/spring/summer/fall). "Good for couples in October?" →
  persona=couples first, then season=fall. Cite what those guests actually
  said, not the global average.
- **Empty-filter fallback:** a filtered call can return the headline count
  with zero review texts — that means the filter matched nothing, NOT that
  reviews are unavailable. Retry unfiltered before concluding anything, and
  say what you did ("no fall-specific reviews; overall, guests say…").
- Recency matters: default sort is newest — prefer recent texts when the
  property may have changed (renovations, new hot tub, new management).

## Read for fit signals, not sentiment

Scan review texts for the things averages hide: noise and neighbors, stairs
and accessibility, wifi quality (working trips), bed comfort, host
responsiveness, parking, how "cozy" maps to square feet. Match signals to
THIS guest: a couple doesn't care that the bunk room sleeps four.

## Honest expectation-setting

- Surface known quirks as expectation-setting, not deal-killers: a rustic
  property's wildlife/pest policy, quiet hours, wood-stove heating, gravel
  roads. Guests forgive what they were told about.
- Don't launder negatives. If a recent review mentions an issue (e.g. a
  cracked stove the host accommodated), you may weigh it as minor — but if
  the guest asks about that dimension, report it.
- The property description is marketing; policies and reviews are evidence.
  When they disagree, evidence wins.

## Output shape

When comparing finalists, verdict-first per property: one line of fit
("best for you because: riverfront + real king bed + dogs genuinely
welcome"), one honest caveat, then the evidence. Recommend ONE, say why the
runner-up lost.