skills/vetaystudio-support/references/13_support_contacts.md

# Official support contacts

## Hỗ trợ trực tiếp qua Zalo

`https://zalo.me/0786903551`

## Nhóm cộng đồng Zalo

`https://zalo.me/g/bhuxgs20jylr4qetkl8a`

Escalate when:

- the issue or error code is not covered by audited references;
- customer-specific data or administrative action is required;
- billing, payment, License ownership, device release, or account correction is involved;
- evidence remains insufficient after asking for the exact error/version/screenshot;
- serious installer or application corruption persists;
- the user needs an owner-approved installer or release link.

Remind users to mask License keys, API keys, tokens, passwords, personal data, and payment details in screenshots or messages.