skills/writing-strategy/references/tension_relief_resolution.md

# Tension → Relief → Resolution / 긴장 → 이완 → 결론

- English name: Tension → Relief → Resolution
- Korean name: 긴장 → 이완 → 결론
- Selection category: narrative
- Use when: Use when suspense, conflict, or emotional tension should pull the reader through the piece.
- Avoid when: Avoid when the tone must stay strictly neutral.

## Writing Pattern

**Use this fixed three-part flow**

- **Tension**: Describe a situation that evokes seriousness, urgency, or caution
- **Relief**: Present hints of a solution, signs of overcoming, or positive change
- **Resolution**: Emphasize the final message or proposal
- Tension isn’t fearmongering; make it a realistic problem expressed persuasively with facts and feeling.

**Each major section should include**

- Section heading
- Core paragraph purpose (1–2 sentences)
- Guide the emotional arc naturally from tension to action.

## Example Writing Outline

1. **On-the-Ground Reality**: 45% of new customers churned over three months; 70% left in the first week. (Tension)
2. **What Customers Say**: We repeatedly heard, ‘It was too complicated at the start.’ (Tension)
3. **A Lead Emerges**: Data shows first-time friction directly drives churn. (Relief)
4. **Strategy to Solve It**: We simplified onboarding to three steps and added guidance. (Relief)
5. **Change Begins**: First-week churn fell 25 points; satisfaction rose to 4.1. (Resolution)
6. **Proposal and Conclusion**: Simplifying first-time experience is crucial for acquisition; apply it across services. (Resolution)

## Writing Notes

- In Tension, blend data, cases, and feelings to drive immersion.
- In Relief, show concrete actions or a positive trend to deliver reassurance.
- In Resolution, deliver the core message you want remembered.
- Keep storytelling tight so the emotional flow feels natural.