examples/acme-fitness/checkins/2026-Q3/2026-W28.md

---
cycle: 2026-Q3
week: 2026-W28
attendees: [maya, jordan, priya]
---

## Wins
- maya — Ironworks Climbing signed: studio #31, converted after a 12-day trial.
- jordan — first class pack charged end-to-end in staging; the Stripe integration is real.
- priya — Ironworks onboarded in 2 days against our 9-day median. The playbook works; now
  the product has to.

## KR confidence
| KR | DRI | Prev | Now | Δ | Evidence/note |
|----|-----|------|-----|---|---------------|
| KR1.1 | maya | 0.5 | 0.6 | ↑ | Ironworks converted; two July trials already at pricing conversations |
| KR1.2 | priya | 0.5 | 0.5 | → | scripted calls are papering over the product; rebuild not started |
| KR1.3 | priya | 0.5 | 0.5 | → | tracking PR in review; on pace for the 2026-07-24 pairing date |
| KR2.1 | jordan | 0.5 | 0.65 | ↑ | checkout works in staging; Stripe business verification is the open risk |
| KR2.2 | maya | 0.5 | 0.5 | → | nothing to measure until pilots charge real money |

Prev is 0.5 across the board: the kickoff default — a good stretch KR is a coin flip at
kickoff.

## What moved
- PR #37 — class-pack checkout behind a feature flag, Stripe test mode end-to-end (KR: 2.1)
- PR #38 — no-show event schema + tracking plan (KR: 1.3)
- PR #39 — fix DST bug in the week view (maintenance, auto-classified)
- maya — five trial demos run; Ironworks signed (KR: 1.1)
- priya — Ironworks onboarded in 2 days, playbook notes written up (KR: 1.2)

## What's blocked
- Stripe business verification pending (their side, "2–3 business days") — blocks the first
  real charge at a pilot studio (KR2.1). jordan has a support ticket in.

## Health metrics
| Metric | Red line | Now | OK? |
|--------|----------|-----|-----|
| Support ticket volume | >25/wk | 14/wk | ✓ |
| Checkout error rate | >1.5% | — (no live volume yet) | ✓ |
| Member notification unsubscribe rate | >2%/wk | 0.4% | ✓ |

## Drift check
Clean. Every substantive PR since kickoff carries a `KR:` line; no orphans.

## Judgment calls
None.

## Parking lot triage
- [2026-07-06] Rebuild marketing site in Astro — **archive** — serves no KR; the site isn't
  what loses us studios.
- [2026-07-08] Waitlist auto-promotion when a spot frees up — **promote → next-cycle
  candidate** — good idea, no Q3 KR it serves.

## Focus for next week
- **maya** — pricing calls with the two warm trials (KR1.1); draft the class-pack pilot
  email (KR2.2)
- **jordan** — Stripe verification unblocked, then first real charge at a pilot studio (KR2.1)
- **priya** — ship no-show tracking with jordan (KR1.3); onboarding call script v2 (KR1.2)