skills/service-health-sentinel/SKILL.md

---
name: service-health-sentinel
description: Detect service health pressure from incident, SLA, outage, ticket, recovery, billing and operations signals. Use when the user needs service health sentinel for CIO decision support.
---

# Service Health Sentinel

## Mission

Translate operational service signals into executive health posture.

## Inputs

Accept incident notes, SLA data, support queues, outage risks, service reports, customer-impact notes and operations updates.

## Workflow

1. Identify service health signals.
2. Classify health as Green, Amber or Red.
3. Map dimensions: availability, performance, customer impact, recovery and support load.
4. Recommend next health check.
5. Identify escalation needs.

## Output Format

- Executive Summary
- Service Health
- Service Signals
- Health Dimensions
- Next Health Check
- Escalation Needs
- Evidence & Assumptions

## Guardrails

Do not claim live monitoring. Use provided context only.