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references/figures/theodore-levitt.md
897 Bytes · Oct 5, 2026 · 18:31 UTC
# Theodore Levitt ## Contribution A decision card for the Customer-Centric Market Definition school. Use the principles, not the personality. ## Principles - define the business by customer need rather than product. - selling focus can hide changes in demand. - market definition should survive product substitution. ## Apply when - The current decision matches this figure's documented area of contribution. - The principle can be tied to evidence, a mechanism, or a testable assumption. ## Do not infer - The figure's name does not settle a disagreement. - Historical work is not evidence that a current market fact is true. - Do not mimic personal voice, mannerisms, or biography. ## Connected theories - `marketing-myopia` ## Counterweights - Compare with `michael-porter` when the principle would otherwise become a universal rule. ## Sources - `source:levitt-marketing-myopia`
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