← Files Zendesk (Beta)ARCHIVED FILE
.codex-plugin/plugin.json
1.75 KB · Oct 2, 2026 · 00:17 UTC
{
"apps": "./.app.json",
"author": {
"email": "support@openai.com",
"name": "OpenAI",
"url": "https://openai.com/"
},
"description": "Investigate and manage Zendesk support work across tickets, customers, organizations, Guide, Talk, Chat, Omnichannel, SLAs, satisfaction, and incidents.",
"homepage": "https://www.zendesk.com/",
"interface": {
"brandColor": "#03363D",
"brandColorDark": "#C2F5FC",
"capabilities": [
"Interactive",
"Read",
"Write"
],
"category": "Business & Operations",
"composerIcon": "./assets/zendesk.svg",
"defaultPrompt": [
"Investigate tickets and customer context, review support operations, and update Zendesk only when requested"
],
"developerName": "OpenAI",
"displayName": "Zendesk (Beta)",
"logo": "./assets/zendesk.svg",
"longDescription": "Use Zendesk to investigate support tickets and customer context, review queues and service metrics, work with Guide content, inspect Talk, Chat, and Omnichannel operations, and perform explicit support updates through the OpenAI connector.",
"privacyPolicyURL": "https://www.zendesk.com/company/privacy-and-data-protection/",
"screenshots": [],
"shortDescription": "Investigate support activity and manage Zendesk work",
"termsOfServiceURL": "https://www.zendesk.com/company/agreements-and-terms/",
"websiteURL": "https://www.zendesk.com/"
},
"keywords": [
"zendesk",
"customer support",
"tickets",
"help center",
"guide",
"talk",
"chat",
"omnichannel",
"service operations"
],
"license": "Proprietary",
"name": "zendesk",
"repository": "https://github.com/openai/openai/tree/master/chatgpt/oai-maintained-plugins/plugins/zendesk",
"version": "0.1.0"
}SHA-256: 756a5e3e354d847df3ad95b6b0c9932b8915d41e877fd6dd28c93bb941a55197