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Biggy

BigPanda v3.0.1

AI SRE for Enterprise

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Description

From the marketplace listing

Biggy is BigPanda's AI agent for IT operations teams. Ask which incidents are open and which are getting worse, what changed before a service degraded, who is on call for a service right now, and where the runbook or knowledge article for a task lives. Biggy answers from the ITSM, on-call and observability tools already connected to your Biggy organization, so every answer reflects your live operational data. Read questions are answered directly; actions such as updating a record or paging a team are proposed as a plan and run only after you approve them. Every request runs with your own Biggy permissions and is attributed to you, and each answer links to the full Biggy conversation for details and follow-up.

Language: English · Automatically detected from descriptions.

What changed

Biggy

Oct 27, 2026 · 1 saved observations

Metadata · Oct 27, 2026 · 00:45 UTC · Compared with Oct 24, 2026 · 13:30 UTC

WHAT CHANGED

Package or technical metadata updated

Package or technical metadata updated

Observed in package metadata. These changes alone do not establish a new customer-facing feature.

Open full comparison.

Is v2 template

Before

Oct 24, 2026 · 13:30 UTC

Not present

After

Oct 27, 2026 · 00:45 UTC

false

Metadata: full comparison →

Competitor profile

From the developer’s listing and package; capabilities are not independently tested. Package observed Nov 3, 2026.

Declared capabilities

  • Investigate live incidents
  • Find related changes
  • See who is on call

Declared limitations

  • Bulk destructive request. Biggy must not act: it never bulk-deletes records and only ever proposes one scoped action at a time, which runs only after the user approves it.
  • Cross-organization data request. Biggy must not act: every request runs with the signed-in user's own credentials and is scoped to their own Biggy organization, so another organization's data is never reachable.
  • Unrelated to IT operations. Biggy must not activate: the question has nothing to do with incidents, changes, on-call or runbooks, so no Biggy tool should be selected.

Review scenarios; not an exhaustive list.

Cost & access

Biggy does not sell products or process payments.

Terms may have changed since this observation.

Starter prompt

What incidents are open right now, and which ones are getting worse?

View onboarding →

View package source →

Keywords

Files & skills

File archives

Plugin package9 files · 2.87 MBBrowse files →
Skill instructions
get-started1.23 KB

View saved version →

---
name: get-started
description: Connect Biggy and ask your first questions about incidents, changes, on-call and runbooks.
---

# Get started with Biggy

Biggy is BigPanda's AI agent for IT operations teams. It answers questions about your
incidents, changes, on-call schedules, knowledge articles and runbooks from the ITSM, on-call and
observability tools already connected to your Biggy organization.

## Connect

1. Enable the Biggy plugin and sign in with your own Biggy account when prompted.
2. Every request runs with your Biggy permissions and is attributed to you.
3. If your team has not set up Biggy yet, start at https://app.biggy.io.

## Try asking

- What incidents are open right now, and which ones are getting worse?
- Who is on call for the payments service right now?
- Which changes deployed in the last 24 hours could explain the database latency?

## How requests are handled

- Read questions (incidents, changes, on-call, knowledge) are answered by `ask_biggy`.
- Anything that changes a system (update a record, page a team) goes through `ask_biggy_act`,
  which proposes a plan and waits for your explicit approval before running it.
- Each answer links to the full Biggy conversation; open it for details, sources and follow-up.

Release notes

Initial release: open incidents and trends, related changes, current on-call, knowledge and runbook search, prior-conversation recall, and proposed actions with human approval.

Declared in the saved package. Remote tools may change independently.

Package details

Publisher declarations from the archived package. These are separate from our research and the live service's terms.

Package license
MIT
Package author
BigPanda
Keywords
See keywords
Declared availability
No country restrictions declaredDeclared regions; live availability may differ.
Getting started skill
./skills/get-started/SKILL.md
Commerce declaration
Does not support commerceThis does not establish whether access is free or paid.
Review scenarios
5 positive · 3 negativeScenario counts, not test results.

Declared capabilities

  • Investigate live incidents
  • Find related changes
  • See who is on call
  • Search runbooks and knowledge
  • Propose actions for human approval

Package observed Nov 3, 2026.

Technical details
First seen
Oct 24, 2026 · 12:40 UTC
Last seen
Nov 3, 2026 · 18:00 UTC
Collection status
Collected

plugin_asdk_app_6abcb6e900b48191bbca5b7c626efe15

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