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Description
From the marketplace listing
Biggy is BigPanda's AI agent for IT operations teams. Ask which incidents are open and which are getting worse, what changed before a service degraded, who is on call for a service right now, and where the runbook or knowledge article for a task lives. Biggy answers from the ITSM, on-call and observability tools already connected to your Biggy organization, so every answer reflects your live operational data. Read questions are answered directly; actions such as updating a record or paging a team are proposed as a plan and run only after you approve them. Every request runs with your own Biggy permissions and is attributed to you, and each answer links to the full Biggy conversation for details and follow-up.
Language: English · Automatically detected from descriptions.
From the developer’s listing and package; capabilities are not independently tested. Package observed Nov 3, 2026.
Declared capabilities
Investigate live incidents
Find related changes
See who is on call
Declared limitations
Bulk destructive request. Biggy must not act: it never bulk-deletes records and only ever proposes one scoped action at a time, which runs only after the user approves it.
Cross-organization data request. Biggy must not act: every request runs with the signed-in user's own credentials and is scoped to their own Biggy organization, so another organization's data is never reachable.
Unrelated to IT operations. Biggy must not activate: the question has nothing to do with incidents, changes, on-call or runbooks, so no Biggy tool should be selected.
Review scenarios; not an exhaustive list.
Cost & access
Biggy does not sell products or process payments.
Terms may have changed since this observation.
Starter prompt
What incidents are open right now, and which ones are getting worse?
---
name: get-started
description: Connect Biggy and ask your first questions about incidents, changes, on-call and runbooks.
---
# Get started with Biggy
Biggy is BigPanda's AI agent for IT operations teams. It answers questions about your
incidents, changes, on-call schedules, knowledge articles and runbooks from the ITSM, on-call and
observability tools already connected to your Biggy organization.
## Connect
1. Enable the Biggy plugin and sign in with your own Biggy account when prompted.
2. Every request runs with your Biggy permissions and is attributed to you.
3. If your team has not set up Biggy yet, start at https://app.biggy.io.
## Try asking
- What incidents are open right now, and which ones are getting worse?
- Who is on call for the payments service right now?
- Which changes deployed in the last 24 hours could explain the database latency?
## How requests are handled
- Read questions (incidents, changes, on-call, knowledge) are answered by `ask_biggy`.
- Anything that changes a system (update a record, page a team) goes through `ask_biggy_act`,
which proposes a plan and waits for your explicit approval before running it.
- Each answer links to the full Biggy conversation; open it for details, sources and follow-up.
Release notes
Initial release: open incidents and trends, related changes, current on-call, knowledge and runbook search, prior-conversation recall, and proposed actions with human approval.
Declared in the saved package. Remote tools may change independently.
Package details
Publisher declarations from the archived package. These are separate from our research and the live service's terms.