← Aivana CIO Decision TwinCONTENT HISTORY

Update to Aivana CIO Decision Twin

Snapshot Sep 30, 2026 · 23:16 UTC · version 0.1.1

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{
  "name": "customer-trust-impact-radar",
  "description": "Translate service, billing, outage, communication, privacy or recovery signals into customer trust impact and executive posture. Use when the user needs customer trust impact radar for CIO decision support.",
  "included_files": [
    {
      "relative_path": "agents/openai.yaml",
      "size_in_bytes": 143
    }
  ],
  "skill_md_contents": "---\nname: customer-trust-impact-radar\ndescription: Translate service, billing, outage, communication, privacy or recovery signals into customer trust impact and executive posture. Use when the user needs customer trust impact radar for CIO decision support.\n---\n\n# Customer Trust Impact Radar\n\n## Mission\n\nMake customer trust exposure visible before it becomes reputational damage.\n\n## Inputs\n\nAccept customer-impact notes, outage risks, billing issues, incident updates, SLA concerns, communication drafts and risk chains.\n\n## Workflow\n\n1. Identify customer trust signals.\n2. Classify trust risk across service, billing, communication, recovery and controls.\n3. Draft recommended customer-impact position.\n4. Identify owner, evidence and next update trigger.\n5. Recommend escalation posture.\n\n## Output Format\n\n- Executive Summary\n- Trust Risk\n- Customer Signals\n- Trust Dimensions\n- Recommended Position\n- Owner / Next Update\n- Evidence & Assumptions\n\n## Guardrails\n\nDo not send customer communications. Draft posture only.\n"
}

SHA-256: 4dbeaad3511863c691ea1202568d95bfd46cbdb443ab9fa4248012e639a08368