← SonnyCONTENT HISTORY
WHAT CHANGED
added
Update to Sonny
Snapshot Oct 27, 2026 · 00:58 UTC · version 1.0.4
Package or technical metadata updated
Package or technical metadata updated
Observed in package metadata. These changes alone do not establish a new customer-facing feature.
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All fields and original values.
Is v2 template
Before
Oct 24, 2026 · 13:41 UTC
Not present
After
Oct 27, 2026 · 00:58 UTC
false
Compare saved observations
Download comparison JSONFull technical diff · 1 changed fields
added /is_v2_template
BEFORE
Field was absent
AFTER
false
Full snapshot data
{
"canonical_app_id": "asdk_app_6abcb51b40c48191aae828651f3a5df2",
"connector_id": "asdk_app_6abcb51b40c48191aae828651f3a5df2",
"created_at": "2026-09-30T07:47:57.735284Z",
"discoverability": "LISTED",
"id": "plugin_asdk_app_6abcb51b40c48191aae828651f3a5df2",
"is_template": false,
"is_template_instance": false,
"is_v2_template": false,
"name": "sonny",
"release": {
"app_ids": [
"asdk_app_6abcb51b40c48191aae828651f3a5df2"
],
"app_manifest": {
"apps": {
"sonny": {
"id": "asdk_app_6abcb51b40c48191aae828651f3a5df2",
"required": true
}
}
},
"app_templates": [],
"description": "Search customer conversations, read help content, and manage support work in Sonny.",
"display_name": "Sonny",
"id": "pluginrel_f57bd012ec248191a54783309eb6bfcf",
"interface": {
"brand_color": null,
"capabilities": [
"Search support conversations",
"Read messages and contacts",
"Manage support work",
"Read and manage help content"
],
"category": "Business & Operations",
"composer_icon_dark_url": null,
"composer_icon_url": "https://files.openai.com/content?id=file_000000002dd88246a2b938d89a1f87f3",
"default_prompt": "Show my open support conversations.",
"default_prompts": [
"Show my open support conversations.",
"Summarize the latest messages in a support conversation.",
"Find help articles about changing a delivery address."
],
"developer_name": "TCSC",
"logo_url": "https://files.openai.com/content?id=file_000000006e408207986ffd515b59c7e7",
"logo_url_dark": null,
"long_description": "Work with customer support in your connected Sonny workspace. Find conversations and contacts, read messages and help articles, add internal notes, update conversations, and send replies when requested. You can also manage tags and help content and review support reports and customer satisfaction. Requires an existing Sonny account. Access is limited by your workspace role, selected channels, and granted permissions. Sending a reply can deliver a message to a customer; drafts are not sent automatically. This connection does not provide background inbox monitoring.",
"plugin_category_id": "business & operations",
"privacy_policy_url": "https://www.usesonny.com/privacy",
"screenshot_urls": [],
"short_description": "Manage customer support",
"terms_of_service_url": "https://www.usesonny.com/terms",
"website_url": "https://www.usesonny.com"
},
"keywords": [
"customer support",
"inbox",
"help center"
],
"mcp_servers": [
{
"key": "sonny",
"metadata": {
"headers": {},
"type": "streamable-http",
"url": "https://www.usesonny.com/api/mcp"
}
}
],
"onboarding_skill_name": null,
"requires_local_executor": false,
"skills": [],
"version": "1.0.4"
},
"scope": "GLOBAL",
"share_url": "https://chatgpt.com/plugins/plugin_asdk_app_6abcb51b40c48191aae828651f3a5df2?open_in_app",
"status": "ENABLED"
}SHA-256 of public snapshot: 6698d230304c98a4ce256b4a750cace8298a269cf1ee761fef3a7aba328065ed