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Zendesk (Beta)OpenAIInvestigate and manage Zendesk support work across tickets, customers, organizations, Guide, Talk, Chat, Omnichannel, SLAs, satisfaction,...

Plugin name

Zendesk (Beta)

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Package name

zendesk

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Publisher subtitle

Investigate support activity and manage Zendesk work

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Publisher keywords · listing

zendesk customer support tickets help center guide talk chat omnichannel service operations

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Publisher description

Investigate and manage Zendesk support work across tickets, customers, organizations, Guide, Talk, Chat, Omnichannel, SLAs, satisfaction, and incidents.

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Publisher full description

Use Zendesk to investigate support tickets and customer context, review queues and service metrics, work with Guide content, inspect Talk, Chat, and Omnichannel operations, and perform explicit support up…

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Business & OperationsVersion 0.1.0
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Onboarding WinsZendesk Inc.Research Zendesk onboarding journeys across Gmail and browser-based Gong, Salesforce and View 360, then produce a validated import JSON f...

Publisher

Zendesk Inc.

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Publisher description

Research Zendesk onboarding journeys across Gmail and browser-based Gong, Salesforce and View 360, then produce a validated import JSON for the Onboarding Wins app.

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Publisher full description

Created by Adrián Trejo for the Zendesk Onboarding Customer Success team. Collect evidence from Gmail and the local Chrome session, normalize ARR and customer metrics, identify only evidence-backed wins and CSQLs, and output the can…

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ProductivityVersion 0.1.1
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Alhena AIAlhena AI

Publisher description

…rge, AEO, voice, and agent assist, see which helpdesks and storefronts it integrates with (Shopify, Zendesk, Freshdesk, Gorgias, Intercom, and more), and estimate ROI from verified customer results. Hallucination-free, and faster than clicking through the site page by page.

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Business & OperationsVersion 1.0.0
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Product Support InvestigatorJohn Rose S

Publisher full description

…ty Edition is free and open source. The Jira integration is read-only and does not require Datadog, Zendesk, or another external observability platform.

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ProductivityVersion 0.1.0
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TALON KnowledgeHOIPOI

Publisher description

…automated validation of generated settings. A TALON maintenance contract and a TALON support site (Zendesk) account are required. Users authenticate by signing in to the support site when connecting. All tools are read-only, and users' conversation content, code, and attachments are never sent to o…

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Developer ToolsVersion 1.0.0
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