HelpWell
BrandWell v0.3.2
Run your help desk from chat
From the developer
Declared capabilities
- Read
- Write
Declared limitations
- Reject an unavailable product
- Enforce read-only permissions
- Keep provider credentials out of tools
Not specified in the available declarations: pricing & account requirements.
Onboarding example
Summarize my support inbox and draft replies for the oldest help desk tickets.
Sources & dates
Developer declarations; not independently tested. Listing last checked Nov 6, 2026. Package observed Nov 6, 2026.
Description
From the marketplace listing
HelpWell is help desk and support ticketing software for SaaS teams. It brings live chat support, a shared support desk inbox, a knowledge base and help docs together with contacts, email marketing software and marketing automation. Connect your HelpWell Cloud workspace to work from a conversation: review support conversations, draft replies, find unanswered questions, prepare knowledge base articles, organize contacts, draft newsletters and plan onboarding journeys. Check workspace setup, email domains and support reports. For email marketing automation and email for SaaS, HelpWell uses your workspace’s Resend integration. Use help docs to understand your Stripe integration and answer billing questions with verified information. Available tools depend on your workspace permissions, selected tool areas and enabled features. You choose one workspace and Read only or Read and manage access. Customer sends, invitations and publishing actions require confirmation. Manage or revoke connections in HelpWell’s AI assistant settings. The connector never needs your provider API keys in chat; complete credential setup inside HelpWell. Requires a HelpWell Cloud account and workspace. Email sending requires your workspace’s Resend connection, and AI drafting requires your configured AI provider. The hosted connector is separate from the open-source HelpWell project at github.com/ChainAI-Org/helpwell.
Language: English · Automatically detected from descriptions.
Changes
No changes recorded yet. Follow this plugin to keep track of future changes.
First seen Oct 28, 2026. Last seen Nov 6, 2026.
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Keywords
Files & skills
File archives
Release notes
Initial HelpWell Cloud connector listing.
Declared in the saved package. Remote tools may change independently.
Package details
Publisher declarations from the archived package. These are separate from our research and the live service's terms.
- Package author
- Workado, LLC
- Keywords
- See keywords
- Declared availability
- No country restrictions declaredDeclared regions; live availability may differ.
- Review scenarios
- 5 positive · 3 negativeScenario counts, not test results.
Declared capabilities
- Read
- Write
Package observed Nov 6, 2026.
Technical details
- First seen
- Oct 28, 2026 · 18:00 UTC
- Last seen
- Nov 6, 2026 · 18:00 UTC
- Collection status
- Collected
plugin_asdk_app_6ad61eed7ce08191964f2c339b2bf068
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