Zendesk v1.0.2
Connect to Zendesk via OpenAI
From the developer
Not specified in the available declarations: pricing & account requirements.
Which Zendesk actions are available to me?
Developer declarations; not independently tested. Listing last checked Nov 15, 2026. Package observed Nov 14, 2026.
From the marketplace listing
Use the Zendesk plugin, built on Zendesk Bridge, to investigate support tickets and customer context, review queues and service metrics, work with Guide content, and oversee Talk, Chat, and omnichannel operations all from within OpenAI. Zendesk Bridge Open EAP: To use this plugin, please enroll in the Zendesk Bridge Open EAP from Zendesk Admin Center > AI > External AI. Read the announcement https://support.zendesk.com/hc/en-us/articles/11485591370650.
Language: English · Automatically detected from descriptions.
Exact text from the indicated source. A mention alone does not establish support for your task.
Zendesk Plugin
zendesk-plugin
zendesk mcp customer support support tickets zendesk guide zendesk bridge zendesk talk zendesk chat zendesk omnichannel routing zendesk for employee service zendesk contact center zendesk support ticket triage customer context help center knowledge base queue management service metrics contact center
Use the Zendesk plugin, built on Zendesk Bridge, to investigate support tickets and customer context, review queues and service metrics, work with Guide content, and oversee Talk, Chat, and omnichannel operations all from within OpenAI. Zendesk Bridge Open EAP: To use this plugin, please enroll in the Zendesk Bridge Open EAP from Zendesk Admin Center > AI > External AI. Read the announcement https://support.zendesk.com/hc/en-us/articles/11485591370650.
· 3 observations
Long description changed from “OpenAI” to “OpenAI. Zendesk Bridge Open EAP: To use this plugin, please enroll in the Zendesk Bridge Open EAP from Zendesk Admin Center > AI > External AI. Read the...”. Version changed from “1.0.0” to “1.0.2”.
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Investigate and manage Zendesk support work across tickets, customers, organizations, Guide, Talk, Chat, Omnichannel, SLAs, satisfaction,...
Shared terms: zendesk, guide, investigate, metrics
Search PuraDesk tickets and tasks and read permitted ticket details and statistics.
Shared terms: admin, ticket, context, customer
Manage customer support in initdesk: search tickets, prepare replies, manage customers, and maintain help center content.
Shared terms: article, center, investigate, ticket
論文のPDFをアップロードするかURLを入力すると、内容を日本語で分かりやすく説明します。
Shared terms: http, openai, com, chat
Make how-to videos, social clips and help articles from your screen recordings, and run your help center.
Shared terms: article, center, guide, customer
Publisher declarations from the archived package. These are separate from our research and the live service's terms.
Package observed Nov 14, 2026.
plugin_asdk_app_6ad95dc6df608191ac5740aeb23b3d68
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